Print ques won't show up in Devices and Printers

Collapse
X
 
  • Time
  • Show
Clear All
new posts
  • Master Sparkee
    Technician
    • May 2010
    • 31

    Print ques won't show up in Devices and Printers

    Have had a problem for the past week that after installing printers on PC's. Same issue from multiple Windows versions. The printers won't show up in Devices and Printers folder until we reboot the PC's. Brand of MFP doesn't matter. Adding from server or via ip address doesn't make a difference. Printer drivers are listed in Print Server Properties and printers are listed in Device Manager. Hate the idea of rebooting client PC's just to install printers. Restarting print spooler or waiting it out have been tried. Anyone have a work around or suggestion?
    Sorry, no. Techs don't carry toner.
  • bsm2
    IT Manager

    25,000+ Posts
    • Feb 2008
    • 27450

    #2
    Re: Print ques won't show up in Devices and Printers

    Best fix is to reboot, have seen this also sometimes it you wait a few minutes it's appears other times it reboot time.
    Got to love windows 10 til the next update

    Comment

    • Master Sparkee
      Technician
      • May 2010
      • 31

      #3
      Re: Print ques won't show up in Devices and Printers

      [QUOTE=bsm2;809157]Best fix is to reboot, have seen this also sometimes it you wait a few minutes it's appears other times it reboot time.
      Got to love windows 10 til the next update[/QUOTE

      That's why I'm here. We install at pretty large locations and reboots are going to be a massive headache that I'm hoping we can avoid
      Sorry, no. Techs don't carry toner.

      Comment

      • dave w
        Trusted Tech

        100+ Posts
        • Jun 2015
        • 230

        #4
        Re: Print ques won't show up in Devices and Printers

        Yes
        I have seen this a few times, Also unable to look at the properties until I reboot.

        Comment

        • BaconSteve
          Trusted Tech

          100+ Posts
          • Apr 2019
          • 140

          #5
          Last edited by BaconSteve; 09-16-2019, 11:24 PM.

          Comment

          • tsbservice
            Field tech

            Site Contributor
            5,000+ Posts
            • May 2007
            • 7635

            #6
            Re: Print ques won't show up in Devices and Printers

            Master Sparkee, looks like you covered most of basics and I'm afraid bsm is right on living with it waiting for a next M$ update to correct what they screw up.
            I will follow this topic.
            A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
            Blessed are they who can laugh at themselves, for they shall never cease to be amused.

            Comment

            • slimslob
              Retired

              Site Contributor
              25,000+ Posts
              • May 2013
              • 35064

              #7
              Re: Print ques won't show up in Devices and Printers

              If the printers are installed on and shared from a file/print server, immediate rebooting may not be an option. Scheduling down time will be necessary. If a customer has an IT or IT service, it is best to have them install the drivers. Protects your ass in case of a problem.

              Comment

              • allstar59
                Technician

                Site Contributor
                50+ Posts
                • Oct 2012
                • 57

                #8
                Re: Print ques won't show up in Devices and Printers

                I've had something similar happen three times today installing a kyocera MFP. I install the print driver and the copier shows up under the unspecified devices section and shows a message that the device is installing. It seems to take forever to install but eventually finishes. While it is doing this I can't access any properties or remove it. I had to just leave it and come back later to see if it finished.

                Comment

                • keithxxiii
                  Just a tech

                  250+ Posts
                  • Nov 2014
                  • 468

                  #9
                  Re: Print ques won't show up in Devices and Printers

                  Had this problem on a windows 2016 server. I have restarted a couple of times but still the same display. Might be another windows update that will fix this.
                  Aye! Cut the crap

                  Comment

                  • Blizzoo
                    Senior Tech

                    Site Contributor
                    500+ Posts
                    • Aug 2013
                    • 588

                    #10
                    Re: Print ques won't show up in Devices and Printers

                    I noticed that in Print Management it does show the print queue if in Devices and Printers doesn't show up. As stated up, windows restart solves it
                    Defects are simple, our mind is complicated

                    Comment

                    Working...