Printing PDFs and custom page size padding

[mrwho]

Hello all.

Can someone tell me why, when printing PDFs through Adobe Reader (and not only - also tried with SumatraPDF and it does the same), a custom sized page formated as 215x302mm (A) is padded to 226x310 (B)?

ar1.jpg

I say "custom sized" because when printing a standard A4 page, that padding doesn't occur (or is too small to be noticed, less than 1mm)

ar2.jpg

Is there any way around this? I need to print the custom page with the size the PDF is formatted to, and not on a bigger paper.

Thank you.

[qbert69]

Re: Printing PDFs and custom page size padding

Hello all.

Can someone tell me why, when printing PDFs through Adobe Reader (and not only - also tried with SumatraPDF and it does the same), a custom sized page formated as 215x302mm (A) is padded to 226x310 (B)?

[ATTACH=CONFIG]44664[/ATTACH]

I say "custom sized" because when printing a standard A4 page, that padding doesn't occur (or is too small to be noticed, less than 1mm)

[ATTACH=CONFIG]44665[/ATTACH]

Is there any way around this? I need to print the custom page with the size the PDF is formatted to, and not on a bigger paper.

Thank you.

In Adobe Acrobat do a "CTRL + D" key combo shortcut & look at the physical size properties of the document. Compare the physical size with the paper stock recognized automatically in your copy machine & you'll probably answer your own question!!![emoji6]

Sent from my SM-N950U1 using Tapatalk

[mrwho]

Re: Printing PDFs and custom page size padding

In Adobe Acrobat do a "CTRL + D" key combo shortcut & look at the physical size properties of the document. Compare the physical size with the paper stock recognized automatically in your copy machine & you'll probably answer your own question!!![emoji6]

Sent from my SM-N950U1 using Tapatalk

The document in question is a multi-page PDF, where most pages are A4 and some pages are custom sized.
The document is printed using the "Choose Paper Source by PDF page size" so each page is pulled from the correct tray.
The A4 pages are correctly printed.
The custom pages "215x302mm" stop the job because the machine asks me for "226x310" paper to be put on the tray.
The CTRL-D document properties correctly identify the A4 pages as 210x297 and the custom pages as 215x302.

So, when comparing the size given to me to the size asked by the machine, my question stands. Unless I'm not looking at the right place.

tam1.jpgtam2.jpg

[qbert69]

Re: Printing PDFs and custom page size padding

The document in question is a multi-page PDF, where most pages are A4 and some pages are custom sized.
The document is printed using the "Choose Paper Source by PDF page size" so each page is pulled from the correct tray.
The A4 pages are correctly printed.
The custom pages "215x302mm" stop the job because the machine asks me for "226x310" paper to be put on the tray.
The CTRL-D document properties correctly identify the A4 pages as 210x297 and the custom pages as 215x302.

So, when comparing the size given to me to the size asked by the machine, my question stands. Unless I'm not looking at the right place.

[ATTACH=CONFIG]44666[/ATTACH][ATTACH=CONFIG]44667[/ATTACH]

There should be a way to force it to the nearest paper size, either in the mfp or the print driver.[emoji6][emoji1303]

Sent from my SM-N950U1 using Tapatalk

[slimslob]

Re: Printing PDFs and custom page size padding

In the PDF Print dialog box - Page Handling set Page Scaling to Fit to Printable Area.

Have you confirmed that the page itself does not have padding on either side.

[Phil B.]

Re: Printing PDFs and custom page size padding

In the PDF Print dialog box - Page Handling set Page Scaling to Fit to Printable Area.

Have you confirmed that the page itself does not have padding on either side.

+1 to Slim's suggestion

[mrwho]

Re: Printing PDFs and custom page size padding

In the PDF Print dialog box - Page Handling set Page Scaling to Fit to Printable Area.

Have you confirmed that the page itself does not have padding on either side.

Thank you for your suggestion - I'll try it as soon as I arrive at the customer.

About the padding - pardon me my ignorance, but if the paper is configured as a specific size, how can I check if there's any padding?

Thanks again.

[GeneOR95]

Re: Printing PDFs and custom page size padding

When you print, go to Page Scaling and select "None." This should make every page print as formatted.

[mrwho]

Re: Printing PDFs and custom page size padding

Thank you all for your input. I finally found out what the solution is:

The paper size was configured on the equipment, but not inside of the driver (both on the "custom size" list and assigned to the tray - we're talking Ricoh PCL6 driver here). Acrobat then rounds up the custom paper inside the PDF to the nearest size above - in this case the size I programmed in the driver.

Before I programmed the correct size (again 215x302), Acrobat was rounding it up to 226x310 - why this exact size I don't know, maybe it is a common paper size somewhere?

Thank you again for your inputs. Be well!