SMB SCANNING NOT WORKING

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  • niyaskarimba
    Trusted Tech
    • Sep 2014
    • 110
    #1

    SMB SCANNING NOT WORKING

    Dear All,
    SMB Scanning not working for few pcs (CANON IRADVC 5051/5250)form different customer locations tried the follow setting

    1.SMB1 is enabled(Programs & features)

    2.checked all the settings in network & sharing center(Password protected sharing is off)

    3.Checked & varrified inbound rules in the firewall setting

    4.Tried by turn off firewalls in the antivirus also

    Kindly suggest any other solution please.

    Thanks in advance.
    Tags: 4.tried, scanning, sharing, smb, working
    • slimslob
      Retired

      Site Contributor
      25,000+ Posts
      • May 2013
      • 35063
      #2
      Re: SMB SCANNING NOT WORKING

      If the Image Runners have not been updated to be able to use SMBv2/v3 you need to do so. Microsoft considers SMBv1 to be a potential security issue and disables it. You can enable it if you wish but the next Windows Security Update will disable it again.

        Comment

        • tsbservice
          Field tech

          Site Contributor
          5,000+ Posts
          • May 2007
          • 7635
          #3
          Re: SMB SCANNING NOT WORKING

          Newest M$ updates cause havoc on older MFPs. Especially when it comes to SMB v1. You shouldn't use it. Update machine firmware or use scan to FTP.
          A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
          Blessed are they who can laugh at themselves, for they shall never cease to be amused.

            Comment

            • giogi
              Engineer senior

              100+ Posts
              • Jan 2016
              • 180
              #4
              Re: SMB SCANNING NOT WORKING

              you need to install special firmware
              screen1.JPG
              "Knowledge is a source, but unfortunately ignorance is a sea."

                Comment

                • niyaskarimba
                  Trusted Tech
                  • Sep 2014
                  • 110
                  #5
                  Re: SMB SCANNING NOT WORKING

                  Originally posted by giogi
                  you need to install special firmware
                  [ATTACH=CONFIG]46052[/ATTACH]

                  Ok.Thanks
                  We will try to update the firmware.

                    Comment

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