We have been seeing a rash of issues with the latest windows 10 update recently, and one that I have taken about a dozen calls for now have been the symptom of "After windows update, I can only print One set of something, and printer says mopier mode". All HP printers so far.
On most of them, even when logged in as an administrator, it wouldn't let you make changes to the driver in the printer properties....weird.
So what we've been doing is reloading the drivers using the HP UPD.....for some reason when we tried a normal PCL 6 driver it would still default to "Mopier mode", and wouldn't give you the option to disable/ enable it in the "device settings".
Just wanted to throw that out there in case someone runs into it.
Thanks Microsoft!
On most of them, even when logged in as an administrator, it wouldn't let you make changes to the driver in the printer properties....weird.
So what we've been doing is reloading the drivers using the HP UPD.....for some reason when we tried a normal PCL 6 driver it would still default to "Mopier mode", and wouldn't give you the option to disable/ enable it in the "device settings".
Just wanted to throw that out there in case someone runs into it.
Thanks Microsoft!
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