Windows server 2019 kicking out printers on local workstations?

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  • Hansoon
    Field Supervisor

    Site Contributor
    2,500+ Posts
    • Sep 2007
    • 3297

    Windows server 2019 kicking out printers on local workstations?

    Had an issue with an IT-Bloke. The problem is his people are often forgetting to remove the tick in the check box for duplex printing. Than the customer is calling me that "Your machine is behaving weird" it prints duplex for every print.
    Since I have no access to their server I installed on the local workstations a local print driver with all settings as it should be and the customer was happy.

    However, the IT-Chap told me that that is useless since the Windows Server 2019 would kick those local printer drivers out.
    My question: Is it correct that the server can remove the print driver from a local workstation? Never heard of this.

    Hans
    " Sent from my Intel 80286 using MS-DOS 2.0 "
  • clint@clintsimonsen.com
    Trusted Tech

    Site Contributor
    100+ Posts
    • May 2013
    • 117

    #2
    Re: Windows server 2019 kicking out printers on local workstations?

    Yes with group policy.
    You should ask the IT guy to configure the drivers maybe ask him to create 4 printers to farm out.
    1/ mono simplex
    2/ mono duplex
    3/ colour simplex
    4/ colour duplex


    Sent from my Nokia 8.3 5G using Tapatalk

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    • slimslob
      Retired

      Site Contributor
      25,000+ Posts
      • May 2013
      • 35066

      #3
      Re: Windows server 2019 kicking out printers on local workstations?

      You should be able to go into into Preferences from File - Print and turn 2-Sided Printing Off when sending a job to the printer. Unless the IT person is using a driver that has been modified by PDE or Print Driver Packager NX with operator options disabled.

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      • bsm2
        IT Manager

        25,000+ Posts
        • Feb 2008
        • 27454

        #4
        Re: Windows server 2019 kicking out printers on local workstations?

        Possible but unlikely because you were able to install the printers locally to begin with.
        If the network was setup with GP restrictions you should not have been able to install a local printer.
        Wait to see if that's the case.
        Good Luck

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        • BillyCarpenter
          Field Supervisor

          Site Contributor
          VIP Subscriber
          10,000+ Posts
          • Aug 2020
          • 14760

          #5
          Re: Windows server 2019 kicking out printers on local workstations?

          Originally posted by Hansoon
          Had an issue with an IT-Bloke. The problem is his people are often forgetting to remove the tick in the check box for duplex printing. Than the customer is calling me that "Your machine is behaving weird" it prints duplex for every print.
          Since I have no access to their server I installed on the local workstations a local print driver with all settings as it should be and the customer was happy.

          However, the IT-Chap told me that that is useless since the Windows Server 2019 would kick those local printer drivers out.
          My question: Is it correct that the server can remove the print driver from a local workstation? Never heard of this.

          Hans

          If the drivers were downloaded on the server and launched to every PC, then those settings will be applied. You need to get with IT and tell him to turn off duplex.
          Adversity temporarily visits a strong man but stays with the weak for a lifetime.

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          • rrrohan
            Service Manager

            Site Contributor
            1,000+ Posts
            • Sep 2011
            • 1971

            #6
            Re: Windows server 2019 kicking out printers on local workstations?

            Originally posted by bsm2
            Possible but unlikely because you were able to install the printers locally to begin with.
            If the network was setup with GP restrictions you should not have been able to install a local printer.
            Wait to see if that's the case.
            Good Luck
            i dont think i have ever had a server installed shared printer that didnt allow the users to modify the print preference defaults

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            • slimslob
              Retired

              Site Contributor
              25,000+ Posts
              • May 2013
              • 35066

              #7
              Re: Windows server 2019 kicking out printers on local workstations?

              Originally posted by rrrohan
              i dont think i have ever had a server installed shared printer that didnt allow the users to modify the print preference defaults
              The only time I have seen it is when Print Driver Packager NX has been used to specific driver settings to be used by specific user groups to be deployed through Group Policy.

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              • diedux
                Trusted Tech

                Site Contributor
                100+ Posts
                • Jan 2017
                • 123

                #8
                Re: Windows server 2019 kicking out printers on local workstations?

                Hi,
                If you want a direct answer to your question - then the answer is no.
                Windows Print server (role) can't remove print queue or printer driver from the local workstation. Even more, it can not add printer. Print queue and driver is added or removed to/from a workstation by GPO, scripts, various third party tools and etc.


                In case a client is using a server hosted print queues, you can suggest that it-chap configure Printing Defaults... to suit the majority of users needs. If someone needs a different configuration, they will be able to change that in Printing preferences...

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                • SalesServiceGuy
                  Field Supervisor

                  Site Contributor
                  5,000+ Posts
                  • Dec 2009
                  • 7881

                  #9
                  Re: Windows server 2019 kicking out printers on local workstations?

                  Originally posted by bsm2
                  Possible but unlikely because you were able to install the printers locally to begin with.
                  If the network was setup with GP restrictions you should not have been able to install a local printer.
                  Wait to see if that's the case.
                  Good Luck
                  It is not the responsibility of copier service technicians to be messing around with Windows Server 2019.

                  Unless you were given the Admin Username and password, unlikely, I am not sure how you were able to install any print driver.

                  It is one thing to screw up an individual PC loading a print driver but the liabilities of screwing up a server are many times.

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                  • BillyCarpenter
                    Field Supervisor

                    Site Contributor
                    VIP Subscriber
                    10,000+ Posts
                    • Aug 2020
                    • 14760

                    #10
                    Re: Windows server 2019 kicking out printers on local workstations?

                    Originally posted by SalesServiceGuy
                    It is not the responsibility of copier service technicians to be messing around with Windows Server 2019.

                    Unless you were given the Admin Username and password, unlikely, I am not sure how you were able to install any print driver.

                    If you're talking about Domain Admin rights, you don't need that to install drivers locally nor do you need them if a mapped drive is set up. You do need local admin rights and if they want the drivers installed, they're gonna have to give them to the tech. Or the customer needs to log in as a local admin.


                    bsm2 is right. The fact that he was able to install the drivers means that he was logged in as a local admin and had the proper rights to install software on that PC. I don't think the server would kick the drivers off the PC. Or like bsm2 said...it's not likely.
                    Last edited by BillyCarpenter; 02-23-2021, 02:56 PM.
                    Adversity temporarily visits a strong man but stays with the weak for a lifetime.

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                    • Hansoon
                      Field Supervisor

                      Site Contributor
                      2,500+ Posts
                      • Sep 2007
                      • 3297

                      #11
                      Re: Windows server 2019 kicking out printers on local workstations?

                      Originally posted by SalesServiceGuy
                      It is not the responsibility of copier service technicians to be messing around with Windows Server 2019.

                      Unless you were given the Admin Username and password, unlikely, I am not sure how you were able to install any print driver.

                      It is one thing to screw up an individual PC loading a print driver but the liabilities of screwing up a server are many times.
                      Thanks, you're right and that's what I not did in the past decades. I kept my fingers from ANY server and left the liability to the IT-guys.

                      In this particular case the problem was that the owner complained that always the duplex mode was on when printing on several machines. So I offered to install at least one functional driver locally which worked perfectly and everybody in the office was happy. The owner was so proud that he told the IT-guy that I "fixed" the problem. IT-guy got angry and shouted to me, who do you think you are? You have no idea how I set up the server and you have no knowledge that the server will kick out anyway your driver.

                      I was baffled by this rude behavior and had unfortunately not an answer ready. The only thing I could say was, that when his set up was so advanced, than why the customer had these unwanted duplexing besides several other IT issues for months. IT-Guy left with a slamming door. Owner and me we both had a heartily laugh after this and we drank a beer together. Owner is 100% at my side since I always have a solution for any problem for him whatever the case.

                      Hans
                      " Sent from my Intel 80286 using MS-DOS 2.0 "

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                      • rrrohan
                        Service Manager

                        Site Contributor
                        1,000+ Posts
                        • Sep 2011
                        • 1971

                        #12
                        Re: Windows server 2019 kicking out printers on local workstations?

                        the only reason i get into server stuff is so if IT try to handball it back to me I know enough to know to confidently stand up to myself.

                        i dont want to know about anonymous relays or office365 but I've had to over the years to avoid blame being incorrectly put on me. IT guys can smell doubt lol

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                        • slimslob
                          Retired

                          Site Contributor
                          25,000+ Posts
                          • May 2013
                          • 35066

                          #13
                          Re: Windows server 2019 kicking out printers on local workstations?

                          I have worked with good IT people and I have worked with bad IT people. The only I have had one say he was too busy with a problem he was fired at the end of the day by corporate IT office. I was called out because the executive in charge of the warehouse facility could not print to the MP C3503 setting 5 feet away from his desk but other of his people could. When I got there their relatively new IT person had been working for the last 5 hours on their routers trying to figure out why some people could not access the internet. It took me about 5 minutes to determine that their DHCP service was down. I contacted the receptionist and asked her to have the local IT person call me. She called me back to tell me he said he was too busy. Apparently she also the main IT office in Seattle as he called me. I told him what I found. He logged in remote to the server providing DHCP and restarted the service. He then called the receptionist and told her to do an announcement for everyone having a problem to reboot their computers.
                          Last edited by slimslob; 02-24-2021, 10:36 AM.

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                          • rrrohan
                            Service Manager

                            Site Contributor
                            1,000+ Posts
                            • Sep 2011
                            • 1971

                            #14
                            Re: Windows server 2019 kicking out printers on local workstations?

                            people in IT are the worst.i prob convinve customers the IT support they have is crap and have them go elsewhere atleast 1 per year.

                            ive had a IT guy respond "do we do that at the copier" when i asked him to net stop spooler / net start spooler to clear stuck jobs

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