Can't get Taskalfa 2553ci to connect with Emailsrvr.com

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  • kyotechnz
    Technician

    50+ Posts
    • Mar 2019
    • 95
    #1

    Can't get Taskalfa 2553ci to connect with Emailsrvr.com

    I am getting a 1102 error (Login Username or Login Password) when trying to get a Taskalfa 2553ci to connect the Emailsrvr.com mail server.
    All the settings on the copier are correct. The Username and Password are correct.
    I can login through the Website with the login and password.
    Does anyone know if there is setting like "Less Secure Apps" in Gmail that needs to be set with Emailsrvr.com? Or some other security setting?
    Tags: connect, emailsrvr.com, login, password, username
    • Santander
      Senior Tech

      Site Contributor
      500+ Posts
      • May 2009
      • 768
      #2
      Re: Can't get Taskalfa 2553ci to connect with Emailsrvr.com

      Originally posted by kyotechnz
      I am getting a 1102 error (Login Username or Login Password) when trying to get a Taskalfa 2553ci to connect the Emailsrvr.com mail server.
      All the settings on the copier are correct. The Username and Password are correct.
      I can login through the Website with the login and password.
      Does anyone know if there is setting like "Less Secure Apps" in Gmail that needs to be set with Emailsrvr.com? Or some other security setting?
      Did you set the senders info? When you setup the SMTP server info and tested did it work? Not entering the senders info such as info@xxx.com will cause a problem. The username and password can be correct but if you did not enter sender info it will fail. On some email systems if the subject line is blank it will also fail. Hope this gets you pointed in the right direction,

        Comment

        • bsm2
          IT Manager

          25,000+ Posts
          • Feb 2008
          • 27449
          #3
          Re: Can't get Taskalfa 2553ci to connect with Emailsrvr.com

          Does it required ssl or tls?

            Comment

            • bsm2
              IT Manager

              25,000+ Posts
              • Feb 2008
              • 27449
              #4
              Re: Can't get Taskalfa 2553ci to connect with Emailsrvr.com

              Emailsrvr.com (Rackspace Email Hosting) SMTP Server secure.emailsrvr.com
              SMTP port 465
              SMTP security SSL / TLS
              SMTP username Your full email address
              SMTP password Your Emailsrvr.com password

                Comment

                • bsm2
                  IT Manager

                  25,000+ Posts
                  • Feb 2008
                  • 27449
                  #5
                  Re: Can't get Taskalfa 2553ci to connect with Emailsrvr.com

                  Originally posted by bsm2
                  Emailsrvr.com (Rackspace Email Hosting) SMTP Server secure.emailsrvr.com
                  SMTP port 465
                  SMTP security SSL / TLS
                  SMTP username Your full email address
                  SMTP password Your Emailsrvr.com password
                  Turning on ssl/tls requires a reboot for the setting to take effect.

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