4G mini router issue with copier

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  • rrrohan
    Service Manager

    Site Contributor
    1,000+ Posts
    • Sep 2011
    • 1971

    4G mini router issue with copier

    In Australia are largest Telco, Telstra, provide 4G mini wifi routers.

    These typically are accessed by PC's using WiFi but it includes a single Ethernet port which I have connected the copier to.

    I have had this problem 5 times so far on both HP and Konica Minolta.

    I cant print to copier but I can ping and driver report SNMP toner levels. The copier can also scan to a external email server without issues

    The fix is always to disable Dual band and lock it to 2.4 only.

    I dont know why this fixes it but it always does.
    Thought Id mention it in case it helps anyone else as Im sure other Telcos will use this router as well
  • rrrohan
    Service Manager

    Site Contributor
    1,000+ Posts
    • Sep 2011
    • 1971

    #2
    Re: 4G mini router issue with copier

    Originally posted by Cangnagnt
    If you have problems with your network connection but have determined that it is not your computer or a bad cable, your router may be the problem. Also, routers are not very difficult to solve, so it is easy to detect network problems. Usually, the easiest, or as most do, is to restart XD. I had issues with the internet, and I decided to change to a new monthly internet subscription. Simply Switch helped me make a better choice and know everything about how to pay and how it works. We have a family subscription because I have a subscription and my wife, and we are thoroughly enjoying the new subscription.
    spam much

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    • bsm2
      IT Manager

      25,000+ Posts
      • Feb 2008
      • 27449

      #3
      Re: 4G mini router issue with copier

      That's the problem with dual band.
      Once the PC selects the 5G band should it have an issue it doesn't fall back to the lower band that's why it fails.

      Almost the same issue having the PC hardwired and wireless turned on.

      Comment

      • rthonpm
        Field Supervisor

        2,500+ Posts
        • Aug 2007
        • 2837

        #4
        Re: 4G mini router issue with copier

        Originally posted by bsm2
        That's the problem with dual band.
        Once the PC selects the 5G band should it have an issue it doesn't fall back to the lower band that's why it fails.

        Almost the same issue having the PC hardwired and wireless turned on.
        These little routers are usually garbage: they're made to connect devices for internet access more than internal communication so there's very little in terms of QoS (Quality of Service) control or any kind of real management with them.

        Oyu may be able to connect a real wifi router to the Ethernet port on the device and let everything talk off that instead of relying on the ISP device.

        Comment

        • Phil B.
          Field Supervisor

          10,000+ Posts
          • Jul 2016
          • 22808

          #5
          Re: 4G mini router issue with copier

          Originally posted by livevi
          Отличная тема
          Please translate

          Sent from my SM-G960U using Tapatalk

          Comment

          • Rewind!
            Somehow it works....

            Site Contributor
            VIP Subscriber
            50+ Posts
            • Jan 2019
            • 86

            #6
            Re: 4G mini router issue with copier

            ^This...these routers typically dont have the hardware capability to handle work loads. Ive had a few out in rural areas overheat, turn off, and than receive 15 calls that "urgent reports" sent are not being printed by the copier.

            JC

            Originally posted by rthonpm
            These little routers are usually garbage: they're made to connect devices for internet access more than internal communication so there's very little in terms of QoS (Quality of Service) control or any kind of real management with them.

            Oyu may be able to connect a real wifi router to the Ethernet port on the device and let everything talk off that instead of relying on the ISP device.

            Comment

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