Sharp MX-M1204 to Dell switch

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  • Craigcul
    Technician

    50+ Posts
    • Aug 2017
    • 64

    Sharp MX-M1204 to Dell switch

  • rthonpm
    Field Supervisor

    2,500+ Posts
    • Aug 2007
    • 2837

    #2
    Re: Sharp MX-M1204 to Dell switch

    Is there some kind of access control on the switch where only registered MAC addresses can connect? If you put the copier on DHCP for an address, does it get anything other than a 169.x.x.x address?

    Sent from my BlackBerry using Tapatalk

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    • Craigcul
      Technician

      50+ Posts
      • Aug 2017
      • 64

      #3
      Re: Sharp MX-M1204 to Dell switch

      Hi Rthonpm
      The copier does not see a connection at all, I did not try giving the copiers MAC address an IP address, I will try that.


      Sent from my iPad using Tapatalk

      Comment

      • Phil B.
        Field Supervisor

        10,000+ Posts
        • Jul 2016
        • 22808

        #4
        Re: Sharp MX-M1204 to Dell switch

        Originally posted by Craigcul
        Hi Rthonpm
        The copier does not see a connection at all, I did not try giving the copiers MAC address an IP address, I will try that.


        Sent from my iPad using Tapatalk
        You can't assign a MAC address.. the MAC address is built in to every unit and cannot be changed.

        Sent from my SM-G960U using Tapatalk

        Comment

        • mojorolla
          The Wolf

          2,500+ Posts
          • Jan 2010
          • 2550

          #5
          Re: Sharp MX-M1204 to Dell switch

          I would check the switch for IP or MAC filtering. The phone could be an approved device and would allow the copier to connect through it.
          The copier would not be on the approved list and its connection would be refused.


          Failing to plan is planning to fail!!!

          Comment

          • tsbservice
            Field tech

            Site Contributor
            5,000+ Posts
            • May 2007
            • 7633

            #6
            Re: Sharp MX-M1204 to Dell switch

            Originally posted by Craigcul
            Hi Rthonpm
            The copier does not see a connection at all, I did not try giving the copiers MAC address an IP address, I will try that.


            Sent from my iPad using Tapatalk
            If MFP's mac address is not reserved on their switch most likely integreted maind board(wirh NIC) is culprit.
            A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
            Blessed are they who can laugh at themselves, for they shall never cease to be amused.

            Comment

            • Craigcul
              Technician

              50+ Posts
              • Aug 2017
              • 64

              #7
              Re: Sharp MX-M1204 to Dell switch

              Originally posted by Phil B.
              You can't assign a MAC address.. the MAC address is built in to every unit and cannot be changed.

              Sent from my SM-G960U using Tapatalk
              Hi what i ment is that i will tell IT to set the copiers Mac address to an ip address on the switch then possably the switch would connect to that device I have told them to try that buy they have not got back to me yet but as they are in a new building they are still setting up many users as well.
              Thank from
              Craig

              Comment

              • mojorolla
                The Wolf

                2,500+ Posts
                • Jan 2010
                • 2550

                #8
                Re: Sharp MX-M1204 to Dell switch

                Originally posted by Craigcul
                Hi what i ment is that i will tell IT to set the copiers Mac address to an ip address on the switch then possably the switch would connect to that device I have told them to try that buy they have not got back to me yet but as they are in a new building they are still setting up many users as well.
                Thank from
                Craig
                Set the machines IP as static, get MAC and IP then tell their IT guys to set a DHCP reservation for the machines address.
                This reads like a restricted network and the only way this will be resolved is with their IT department.


                Failing to plan is planning to fail!!!

                Comment

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