Customer has Office-365. The MFP is a BH-C-284e with LCC and is marked as Standard Printer in W11.
Cassette # 1 carries A3 size, Cassette # 2 has A4 marked as “Letterhead”, the LCC cassette #3 has A4 plain paper and is configured as the standard port in the machine as well as in its driver in W11.
Customer can print from Word-365 and Excel-365 directly to the MFP standard port # 3 without any interaction. However, Outlook-365 within the same Office-365 suite prints always on cassette # 2 loaded with the letterhead paper regardless of any adjustments before printing.
I can not find any adjustment in Outlook-365 to force the e-mail prints to come out of cassette #3. Cannot find either adjustments for paper size and/or printer. It is not as usually in Word, where one can adjust this with Start>Layout>PaperSettings>Paper>StandardPort.
What am I overlooking? Any help please?
Hans
Cassette # 1 carries A3 size, Cassette # 2 has A4 marked as “Letterhead”, the LCC cassette #3 has A4 plain paper and is configured as the standard port in the machine as well as in its driver in W11.
Customer can print from Word-365 and Excel-365 directly to the MFP standard port # 3 without any interaction. However, Outlook-365 within the same Office-365 suite prints always on cassette # 2 loaded with the letterhead paper regardless of any adjustments before printing.
I can not find any adjustment in Outlook-365 to force the e-mail prints to come out of cassette #3. Cannot find either adjustments for paper size and/or printer. It is not as usually in Word, where one can adjust this with Start>Layout>PaperSettings>Paper>StandardPort.
What am I overlooking? Any help please?
Hans
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