BH-C-284e paper with logo face up in drawer #2,
Windows 11,
Office Word2019
Customer has letterhead paper (Logo preprinted on one side of the sheet) in cassette drawer #2 with the logo faces up.
With both W10 drivers PCL6 driver (5.4.0.0 DE) and PostScript driver (5.1.2.0 DE) as well showing the effect that when printing double-sided prints come out as follows:
-Page one the text is printed on the (wrong) back side of the first sheet, NOT the front side with the logo as expected
-Page two the text is printed on the (wrong) front side of the first sheet, where the logo is, NOT the back side without logo as it should be.
-Page three the text is printed on the (right) front side of the sheet, where the logo is.
Any idea please how to solve this?
Hans
Windows 11,
Office Word2019
Customer has letterhead paper (Logo preprinted on one side of the sheet) in cassette drawer #2 with the logo faces up.
With both W10 drivers PCL6 driver (5.4.0.0 DE) and PostScript driver (5.1.2.0 DE) as well showing the effect that when printing double-sided prints come out as follows:
-Page one the text is printed on the (wrong) back side of the first sheet, NOT the front side with the logo as expected
-Page two the text is printed on the (wrong) front side of the first sheet, where the logo is, NOT the back side without logo as it should be.
-Page three the text is printed on the (right) front side of the sheet, where the logo is.
Any idea please how to solve this?
Hans
Comment