Office365 default install....FYI

[mansart]

Had a client migrate to 365.

MFP has TLS 1.2.
Have used this model many times to connect to 365 with no issue.

Could not get machine to authenticate with 365.
Go to Microsoft 365 admin center>>Active Users>>select user being used to send>>>Check that "Authenticated SMTP" is checked.
Inked365_LI.jpg

[SalesServiceGuy]

Re: Office365 default install....FYI

Had a client migrate to 365.

MFP has TLS 1.2.
Have used this model many times to connect to 365 with no issue.

Could not get machine to authenticate with 365.
Go to Microsoft 365 admin center>>Active Users>>select user being used to send>>>Check that "Authenticated SMTP" is checked.
[ATTACH=CONFIG]50471[/ATTACH]

Not knowing the copier brand you are working on:


SMTP Client: smtp.office365.com
Accept all certificates without CA
STARTTLS
POP before SMTPisable
Authentication: Login
Login Name: Authentic M365 Account
Password: Authentic email password
Port 587

Email Tab fromAddress: Must be the same as Login Name

[rthonpm]

Re: Office365 default install....FYI

Not knowing the copier brand you are working on:


SMTP Client: smtp.office365.com
Accept all certificates without CA
STARTTLS
POP before SMTPisable
Authentication: Login
Login Name: Authentic M365 Account
Password: Authentic email password
Port 587

Email Tab fromAddress: Must be the same as Login Name

New M365 accounts are disabling legacy email protocols like POP, IMAP, and SMTP. For customers just starting with 365 we make sure they purchase a low tier license for their MFP's and embedded devices to use. This account then becomes the only one able to send via SMTP and is configured as the mail account on their devices.

Sent from my BlackBerry using Tapatalk

[SalesServiceGuy]

Re: Office365 default install....FYI

I subscribe to my own MS365 account outside my Corporate domain so that I would have access to all of the management settings when trying to help customers enable scan to email.

My Toshiba copier recently stopped sending Scan to emails when configured with smtp.office365.com .

With some comments from this thread, I was eventually able to figure out that Multi-factor Authentication was somehow turned on. I know I turned it off a few months ago.

[slimslob]

Re: Office365 default install....FYI

I subscribe to my own MS365 account outside my Corporate domain so that I would have access to all of the management settings when trying to help customers enable scan to email.

My Toshiba copier recently stopped sending Scan to emails when configured with smtp.office365.com .

With some comments from this thread, I was eventually able to figure out that Multi-factor Authentication was somehow turned on. I know I turned it off a few months ago.

And like with SMBv1 a Microsoft update turned it back on. Have fun turning it back off on a regular basis.

[rthonpm]

Re: Office365 default install....FYI

And like with SMBv1 a Microsoft update turned it back on. Have fun turning it back off on a regular basis.

This is an Exchange setting so once it's set by an administrator, it's set on.

Windows updates have been disabling SMB1 on all systems, on newly built systems it's automatically disabled after ten days if nothing using the protocol communicates with the machine.