Remote PC access

[Geo]

Hi All..Happy belated New year..

Looking for recommendations for as needed remote access to PC ( loading Drivers , SMB set up , printing troubleshooting ) etc.. . I would use it perhaps a dozen of so times a month..

Thanks Much

Geo

[tsbservice]

Re: Remote PC access

Hi All..Happy belated New year..

Looking for recommendations for as needed remote access to PC ( loading Drivers , SMB set up , printing troubleshooting ) etc.. . I would use it perhaps a dozen of so times a month..

Thanks Much

Geo

Hi Geo and welcome back. We use AnyDesk worked great for us till now.

[clint@clintsimonsen.com]

Re: Remote PC access

We use Connectwise control, I've also found that a lot of people already have team viewer already installed. The other one is Windows has a remote assistances tool built in all you have to do is ask your customer to press the start button and type in remote support

Sent from my Nokia 8.3 5G using Tapatalk

[dickierock]

Re: Remote PC access

Quick Assist --Windows 10 built-in app. Its free and no downloads for the end user,so less confusion, just give them a code and away you go.

[bsm2]

Re: Remote PC access

zoho remote

[clint@clintsimonsen.com]

Re: Remote PC access

just remembered while using it with an Ad-hoc customer the built in Windows 10/11 keyboard short cut to open the remote assistance tool is Win + Ctrl + Q.

[Drivee]

Re: Remote PC access

TeamViewer or Any desk!

[rthonpm]

Re: Remote PC access

If you're looking for something to use with customers, try to use something web-based as opposed to a permanently installed application. This helps to prevent the use of something like TeamViewer or VNC being abused through an out of date version.

There are plenty of good options available now.

[craigster]

Re: Remote PC access

We use Splashtop very reliable

[leo34staffs]

Re: Remote PC access

Quick assist or anydesk fo me

[Geo]

Re: Remote PC access

Thanks to everyone for their suggestions ..

Very Much appreciated and very helpful ...

Geo