I'm trying to set up a couple of new Jamex 9557 coin boxes which require network connectivity because they have MP3000 credit card terminals. The customer doesn't have DHCP enabled on these ports (and for some reason won't enable it if I ask), but I can't get a static IP to stick. I've tried exporting the configuration, editing the file in Excel, and then importing it again, but it still shows DHCP is on and 169.etc as the IP address, even after rebooting the box. Any idea what could be wrong?
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Have you talked to Jamex support? -
The Jamex 9550 series Vend Station has DHCP set to “ON” by default.
If your site is using a DHCP server, no other settings are required. If
manual configuration is needed, the IT staff should review the “Using
the Web Tool” and CSV import/export on pages 5 and 6. Those steps
describe how to import the desired network settings.
An exported configuration file can be edited with the Web Tool
or a spreadsheet program. If using a spreadsheet program for editing,
be sure to keep the CSV (comma separated values) format and watch
that auto correct does not change the format of any of the fields.
An alternate connection can be made by tethering a cell phone to a
USB port. Not all Android phones support this and the vend station is
not compatible with iPhone. Data rates may apply.Comment
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