Windows 11 on old hardware and printing problems

[UNICORNico]

[davel]

Re: Windows 11 on old hardware and printing problems

Write him a bill and tell them to go back to win 10. How old is the MFP? Maybe update firmware.

[UNICORNico]

Re: Windows 11 on old hardware and printing problems

The MFP already has its years, with its typical things, an MPC3001, but ignoring that, the device has never presented these problems. Even FTP scanning fails, randomly...
I am clear that it is the fault of the W11, but I needed to compare / contrast if in computers "with old hardware" that have been working correctly with MFP in W10, when upgrading to W11 similar things are also happening to them.


More than anything, have some proof to justify the client a downgrade to W10.

[TonerMunkeh]

Re: Windows 11 on old hardware and printing problems

When Windows 11 went in, did it update the print queues with WSD ports? Is SMB1 enabled on the laptop / PC?

[UNICORNico]

Re: Windows 11 on old hardware and printing problems

When Windows 11 went in, did it update the print queues with WSD ports?

It was the first thing I checked, I'm very tired and pissed off with that shit from Microsoft's WSD Port.
I disable it to all machines in the IP4 configuration.

Is SMB1 enabled on the laptop / PC?

It is also activated, but every time you restart the system it is deactivated again, so it is configured by FTP.
And read that it may be related to the Firewall, apparently they put some restriction and can generate problems with the printers.

So it has been possible to investigate in different specialized portals, the problem is usually more recurrent in Laptops / PC that have made the migration from W10 to W11. But it is not usual or there are not many cases that have occurred, on PCs that did Clean Installation (new, with formatting and partitioning) of Windows 11.

[techsxge]

Re: Windows 11 on old hardware and printing problems

It was the first thing I checked, I'm very tired and pissed off with that shit from Microsoft's WSD Port.
I disable it to all machines in the IP4 configuration.


It is also activated, but every time you restart the system it is deactivated again, so it is configured by FTP.
And read that it may be related to the Firewall, apparently they put some restriction and can generate problems with the printers.

Have you reinstalled the proper driver? Does the driver support the running OS?

You can always explain to the customer in simple terms, something like:

So you see that printing and all other functions work just fine with Windows 10. Now Windows 11 is a new Programm, many Programs still need adjustments from the manufacturs to be able to work on the new OS. Since your printer, dear Customer, is already in a good age, the manufactur can't provide you with updates forever. The last time the Firmware and Drivers were updated, was when Windows 10 came out.

This always makes them somewhat understood.
I dont think your Problems are Windows 11 Issues tho.
Slow Printing is often caused by eco mode being activated r improper Printer Driver.
Sometime there is no rule in the firewall.
SMB v1 is not supported with Windows 11 anymore as far as i know.
For pure testing, you could deactivate any antivirus and local firewall rule on your clients PC. This is no good Solution tho.

[UNICORNico]

Re: Windows 11 on old hardware and printing problems

Have you reinstalled the proper driver? Does the driver support the running OS?

Specific Pcl6 drivers have not been updated since 2014. And I only have to install the "Universals", which I hate with all my being. I will try them, and cross my fingers.

Slow Printing is often caused by eco mode being activated improper Printer Driver.Sometime there is no rule in the firewall.
SMB v1 is not supported with Windows 11 anymore as far as i know.

When the device prints it is not slow, it goes at its speed (good speed of an MPC3001), I was referring more to the delay that is taken by the failures that are generated in the print queue.
About the firewall, is what I read in press articles about this situation.
Yes, you can activate the SMB V1, but it is what I said before, when you restart the system, it is disabled again, so configure the FTP service, but it does the same, it is disabled and stops working.

[Marky2022]

Re: Windows 11 on old hardware and printing problems

Specific Pcl6 drivers have not been updated since 2014. And I only have to install the "Universals", which I hate with all my being. I will try them, and cross my fingers.


When the device prints it is not slow, it goes at its speed (good speed of an MPC3001), I was referring more to the delay that is taken by the failures that are generated in the print queue.
About the firewall, is what I read in press articles about this situation.
Yes, you can activate the SMB V1, but it is what I said before, when you restart the system, it is disabled again, so configure the FTP service, but it does the same, it is disabled and stops working.

I suggest install a simple PCL 6 Driver. Static IP Port. Turn off the tab in the OS "Let Windows Manage the Printers". In the Web Interface de-Select the WSD port setting. Make sure your Firmware for the Copier is up to date.
What Web Browser is Being used? Is the Protocol RAW or LPR? Under the security tab are All functions allowed to manage prints and the Printer ? Are they Wireless or hardwired ?

[slimslob]

Re: Windows 11 on old hardware and printing problems

Specific Pcl6 drivers have not been updated since 2014. And I only have to install the "Universals", which I hate with all my being. I will try them, and cross my fingers.

Just because it has not been updated does not mean it shouldn't it shouldn't be used. It just means that Ricoh product specialists have not received any printing complaints requiring an update. Most likely W11 overwrote one of the supporting dll files. Delete the existing driver and reinstall either the PCL6 v1.5.0.0 driver or the PCL5c v1.2.0.0 driver.

As for "Universal" drivers, was to support universal spooled printers. In order to spool printer it was required that all spooled printers used the same driver. Universal were created to allow different make and model of printers to appear to be using the same driver. That also meant one of those printers did not have a peripheral such as a finished or a paper bank, that peripheral was not usable on any of the printers.

The V4 drivers support Microsoft POC V4 architecture. All I have to say about V4 architecture is Run Forrest Gump run.

[rthonpm]

Re: Windows 11 on old hardware and printing problems

Yes, you can activate the SMB V1, but it is what I said before, when you restart the system, it is disabled again, so configure the FTP service, but it does the same, it is disabled and stops working.

In terms of security both SMB1 and FTP are a dead end. Many environments I deal with won't even allow an FTP server because of the lack of any security. Both are slowly being taken out of Windows as well. Newer builds of Windows 11 won't even include the binaries for SMB1.

It's 2022: if you have a device that still needs a forty year old protocol, it's time to let it go.

Sent from my BlackBerry using Tapatalk

[bsm2]

Re: Windows 11 on old hardware and printing problems

Time to upgrade to a new copier

[UNICORNico]

Re: Windows 11 on old hardware and printing problems

I suggest install a simple PCL 6 Driver. Static IP Port. Turn off the tab in the OS "Let Windows Manage the Printers". In the Web Interface de-Select the WSD port setting. Make sure your Firmware for the Copier is up to date.
What Web Browser is Being used? Is the Protocol RAW or LPR? Under the security tab are All functions allowed to manage prints and the Printer ? Are they Wireless or hardwired ?

Just because it has not been updated does not mean it shouldn't it shouldn't be used. It just means that Ricoh product specialists have not received any printing complaints requiring an update. Most likely W11 overwrote one of the supporting dll files. Delete the existing driver and reinstall either the PCL6 v1.5.0.0 driver or the PCL5c v1.2.0.0 driver.
As for "Universal" drivers, was to support universal spooled printers. In order to spool printer it was required that all spooled printers used the same driver. Universal were created to allow different make and model of printers to appear to be using the same driver. That also meant one of those printers did not have a peripheral such as a finished or a paper bank, that peripheral was not usable on any of the printers.
The V4 drivers support Microsoft POC V4 architecture. All I have to say about V4 architecture is Run Forrest Gump run.

My problem with the "Universal" drivers is that in cases where Windows has "auto-installed" them, they have not given a good performance.
On the specific drivers I will reinstall them, in case in the migration from W10 to W11 (as you have mentioned) there has been any problem. If you persist I will try the PCL5 version, being simpler.
About the ports, for years I use IP, and I never let it use WSD because of recurring problems (I already commented above), about the RAW / LPR protocol, the truth is that I do not know, right now you just left me K.O. xD hahaha.

In terms of security both SMB1 and FTP are a dead end. Many environments I deal with won't even allow an FTP server because of the lack of any security. Both are slowly being taken out of Windows as well. Newer builds of Windows 11 won't even include the binaries for SMB1.
It's 2022: if you have a device that still needs a forty year old protocol, it's time to let it go.

Obviously I know the problems of "enabling" the SMB v1, but for this particular client, who does NOT have internet in the company, I doubt that he will suffer a cyberattack or anything serious about it.
On the FTP thing, I knew that Apple is leaving it in oblivion, but I did not know that Microsoft was also doing it.
Despite the failures, both SMB or FTP, I try to make the access made by the MFP as safe for the client.

Time to upgrade to a new copier

We know xD...
But we want to continue squeezing this machine, because it has the right wear, for this customer.

Thank you all, there are things that I have not taken into account, thinking that it could be for other reasons. I will implement it.

[slimslob]

Re: Windows 11 on old hardware and printing problems

My problem with the "Universal" drivers is that in cases where Windows has "auto-installed" them, they have not given a good performance.
On the specific drivers I will reinstall them, in case in the migration from W10 to W11 (as you have mentioned) there has been any problem. If you persist I will try the PCL5 version, being simpler.
About the ports, for years I use IP, and I never let it use WSD because of recurring problems (I already commented above), about the RAW / LPR protocol, the truth is that I do not know, right now you just left me K.O. xD hahaha.

RAW and LPR options for TCP/IP spooling.
[SOLVED] Network Printing (PCL6 vs. PS & RAW vs. LPR) - Printers & Scanners.

[Codex]

Re: Windows 11 on old hardware and printing problems

the only thing i've experienced with Win 11 is that scan to smb randomly fails...but after a restart of windows it works again.
The first thing to do is to update the firmware and enabling SMB v2/3 on the machine.

[ridgemill]

Re: Windows 11 on old hardware and printing problems

Windows 11 defaults to IPP printing.

If you use the old and true method of Devices and Printers > Printing Properties > Ports, check it is not set as an IPP printer, add a new port and select Standard TCP/IP. If you are re-adding the printer make sure you select Standard TCP/IP device as well as changing Device Type to TCP/IP Device.

We've had no issues with TCP/IP printing on Win 11, but knowing M$ they will probably release an update that stops that.