Global Scan NX [Ricoh, Savin, Lanier]

[netsrvs]

Is anyone out there successfully using this product from Ricoh? I'm having some issue with the "serverless" installation and the app just hangs in "suspend" status on the MFD.

Error:
Profile Configuration Information Cannot be found.

Java is at 2.14

Thanks.

[z_ming]

Re: Global Scan NX [Ricoh, Savin, Lanier]

please give me more details such as what 's version of global scan nx .did you active the app which installed

on vm card .if you actived it .the status would be blue light ( use remote manager to active )

[Captain Scott]

Re: Global Scan NX [Ricoh, Savin, Lanier]

Sounds like you have licensed and installed the app on the device correctly. You just need to create your profile and then push it down to the MFP.

[JustManuals]

Re: Global Scan NX [Ricoh, Savin, Lanier]

The original post is 2 years old. I'm sure he's got it by now.

[KenB]

Re: Global Scan NX [Ricoh, Savin, Lanier]

The original post is 2 years old. I'm sure he's got it by now.

With this product?

Possibly not...