Any "Thunderbird" Guru's here?

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  • Hansoon
    Field Supervisor

    Site Contributor
    2,500+ Posts
    • Sep 2007
    • 3367

    #1

    Any "Thunderbird" Guru's here?

    “ Sent from my Intel 80286 using MS-DOS 2.0
    https://www.copytechnet.com/images/smilies/biggrin.png
  • slimslob
    Retired

    Site Contributor
    25,000+ Posts
    • May 2013
    • 37228

    #2
    Re: Any "Thunderbird" Guru's here?

    By "the repair function of Thunderbird" what exactly do you mean? Are you referring to the Repair Folder button in the Properties of a local folder? If so, either the .msf file had errors that it could not repair or the problem is in the BIGSTUFF data file.

    If it is the .msf file To repair Thunderbird inbox, you can also delete the MSF file from Thunderbird profile and the next time you start Thunderbird, it recreates them. I would copy them to a removable device first in case they were not the problem.

    I would also recommend to your customer 2 things:
    1. Always compact folder first, This will prevent errors caused by discontinuities as the result of deleted emails.
    2. Never rename a folder. Create a new folder and copy of move the folder contents to the new folder.


    As a last resort SysTools has a utility to export Thunderbird folders to MBOX folders than can then be viewed either with Outlook or SysTools MBOX viewer.

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    • tsbservice
      Field tech

      Site Contributor
      5,000+ Posts
      • May 2007
      • 7960

      #3
      Re: Any "Thunderbird" Guru's here?

      Originally posted by slimslob
      By "the repair function of Thunderbird" what exactly do you mean? Are you referring to the Repair Folder button in the Properties of a local folder? If so, either the .msf file had errors that it could not repair or the problem is in the BIGSTUFF data file.

      If it is the .msf file To repair Thunderbird inbox, you can also delete the MSF file from Thunderbird profile and the next time you start Thunderbird, it recreates them. I would copy them to a removable device first in case they were not the problem.

      I would also recommend to your customer 2 things:
      1. Always compact folder first, This will prevent errors caused by discontinuities as the result of deleted emails.
      2. Never rename a folder. Create a new folder and copy of move the folder contents to the new folder.


      As a last resort SysTools has a utility to export Thunderbird folders to MBOX folders than can then be viewed either with Outlook or SysTools MBOX viewer.
      I cannot add anything useful here but: slimslob you have abilities way beyond normal techs like me, damn in fact when I had feeling you know thousand things you always add one more
      You and BC are like fountains of knowledge.

      P.S. sorry Hans for hijacking your thread
      A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
      Blessed are they who can laugh at themselves, for they shall never cease to be amused.

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      • slimslob
        Retired

        Site Contributor
        25,000+ Posts
        • May 2013
        • 37228

        #4
        Re: Any "Thunderbird" Guru's here?

        Originally posted by tsbservice
        I cannot add anything useful here but: slimslob you have abilities way beyond normal techs like me, damn in fact when I had feeling you know thousand things you always add one more
        You and BC are like fountains of knowledge.

        P.S. sorry Hans for hijacking your thread
        It is called knowing how to use a quality search engine, which Google is not, it censors far too much. My engine of choice is Yahoo followed by freespoke, duckduckgo, bing and AOL. I searched .msf file type for thunderbird emails with Yahoo.

        Comment

        • tsbservice
          Field tech

          Site Contributor
          5,000+ Posts
          • May 2007
          • 7960

          #5
          Re: Any "Thunderbird" Guru's here?

          Originally posted by slimslob
          It is called knowing how to use a quality search engine, which Google is not, it censors far too much. My engine of choice is Yahoo followed by freespoke, duckduckgo, bing and AOL. I searched .msf file type for thunderbird emails with Yahoo.
          Doesn't matter it's still impressing. Btw I found most of modern society incapable of using even basic search engines.
          A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
          Blessed are they who can laugh at themselves, for they shall never cease to be amused.

          Comment

          • techsxge
            Senior Tech

            Site Contributor
            500+ Posts
            • Jan 2022
            • 660

            #6
            Re: Any "Thunderbird" Guru's here?

            First thing i'd check: Is it a local folder or a cloud synced one? If the later, just renaming it back to the old name could do the trick but i am certain you already did that.
            Also make sure to disable any addons / plugins loaded in.

            You mentioned having deleted the .msf files. Have you also deleted the pancea.dat file? Deleting .msf only wont help much.

            Eventually you could also grab a backup from the windows.old directory. Has helped my customers gain their files back a lot of times.



            NOTE: Make sure to backup anything you are going to "delete"
            Last edited by techsxge; 12-19-2022, 12:06 PM.

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            • Gift
              Service Manager

              1,000+ Posts
              • Mar 2011
              • 2457

              #7
              Re: Any "Thunderbird" Guru's here?

              Originally posted by tsbservice
              Doesn't matter it's still impressing. Btw I found most of modern society incapable of using even basic search engines.
              Or user manuals (or service manuals^^)

              As for this particular case I think the lady might've been not patient enough - it would be nice to know if Thunderbird actually stalled or just needed more time migrating everything (task manager can tell). On a low end computer with 4GB ram and a classic HDD I can imagine that this takes a lot of time and interrupting this process can lead to corrupt data.

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              • Hansoon
                Field Supervisor

                Site Contributor
                2,500+ Posts
                • Sep 2007
                • 3367

                #8
                Re: Any "Thunderbird" Guru's here?

                Originally posted by Angel17
                Such a nice post. Keep sharing! parts we carry
                Fuck you, get a life Angel17
                “ Sent from my Intel 80286 using MS-DOS 2.0
                https://www.copytechnet.com/images/smilies/biggrin.png

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