Office365 Scan to Email C5250 setting

[lionex3d]

anyone have a detailed guide on setting up a C5250 machine (fw v54.58)
to use office 365 account with *app password*.

Office 365 Primary Server: smtp.office365.com
Port: 587
Secure Socket Layer: On
Reply E-mail Address: [Username]@[DomainName].com
SMTP Auth: ON
Username: [Username]@[DomainName].com
Password: [Password]

network test using GMAIL with port 587 is working flawlessly.

once I shift to Office 365 accounts, it will prompt *SMTP Authentication Error*
app password is copy-pasted to prevent typo error.

would appreciate any tips.

[ridgemill]

Re: Office365 Scan to Email C5250 setting

Make sure the user has the SMTP AUTH enabled:

Enable or disable SMTP AUTH in Exchange Online | Microsoft Learn

[bsm2]

Re: Office365 Scan to Email C5250 setting

Office 365 is TLS only

[slimslob]

Re: Office365 Scan to Email C5250 setting

anyone have a detailed guide on setting up a C5250 machine (fw v54.58)
to use office 365 account with *app password*.

Office 365 Primary Server: smtp.office365.com
Port: 587
Secure Socket Layer: On
Reply E-mail Address: [Username]@[DomainName].com
SMTP Auth: ON
Username: [Username]@[DomainName].com
Password: [Password]

network test using GMAIL with port 587 is working flawlessly.

once I shift to Office 365 accounts, it will prompt *SMTP Authentication Error*
app password is copy-pasted to prevent typo error.

would appreciate any tips.

Copy-Paste can create as many if not more errors than typing. Primary because most people do not proof read their copy-paste.