EFI removal utility

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  • msaeger
    Trusted Tech

    250+ Posts
    • Sep 2008
    • 333
    #1

    EFI removal utility

    I have a OS X user trying to use command workstation with a new install of a Ricoh Pro c500 replacing a canon CLC4000. When they try edit the printing properties of a file imported into command workstation a error dialog pops up and disappears before it can be read.

    I had this same scenario a while ago and found a utility from EFI that would remove the leftovers from no longer used printers. I used it to remove the canon ppd's and it solved the problem.

    Well now I can't find it. I lost the copy I downloaded I guess and can not find it on the internet again. It was called something like EFI removal tool or something like that I believe.

    Anyone know what i'm talking about ?
    Tags: business, cws, efi, google, java, lef, network setup, removal, script, utility
    • KenB
      Geek Extraordinaire

      2,500+ Posts
      • Dec 2007
      • 3944
      #2
      Is the tool for Mac or Windows?

      I've seen the Windows version, but never one for Mac.
      “I think you should treat good friends like a fine wine. That’s why I keep mine locked up in the basement.” - Tim Hawkins

        Comment

        • msaeger
          Trusted Tech

          250+ Posts
          • Sep 2008
          • 333
          #3
          It's for Mac OS X. Last time I found it with google posted on some random forum but I can't remember what I searched for.

            Comment

            • KenB
              Geek Extraordinaire

              2,500+ Posts
              • Dec 2007
              • 3944
              #4
              Did you try going to the download page on the RIP, and selecting Mac utilities?

              Try that, download the file to your Mac, and run it.

              If it works the same way it does in Windows, it should give you the option of what you want to install.

              Worth a shot!
              “I think you should treat good friends like a fine wine. That’s why I keep mine locked up in the basement.” - Tim Hawkins

                Comment

                • msaeger
                  Trusted Tech

                  250+ Posts
                  • Sep 2008
                  • 333
                  #5
                  Yeah I looked on there all that's on there is command workstation and the ppd file. It doesn't have what I am looking for when I install either of those.

                    Comment

                    • KenB
                      Geek Extraordinaire

                      2,500+ Posts
                      • Dec 2007
                      • 3944
                      #6
                      Please check your "normal" business email.
                      “I think you should treat good friends like a fine wine. That’s why I keep mine locked up in the basement.” - Tim Hawkins

                        Comment

                        • SCREWTAPE
                          • Jun 2025
                          #7
                          Originally posted by msaeger
                          I have a OS X user trying to use command workstation with a new install of a Ricoh Pro c500 replacing a canon CLC4000. When they try edit the printing properties of a file imported into command workstation a error dialog pops up and disappears before it can be read.

                          I had this same scenario a while ago and found a utility from EFI that would remove the leftovers from no longer used printers. I used it to remove the canon ppd's and it solved the problem.

                          Well now I can't find it. I lost the copy I downloaded I guess and can not find it on the internet again. It was called something like EFI removal tool or something like that I believe.

                          Anyone know what i'm talking about ?
                          Here some things you can try..

                          When this occurs, make sure that within the Fiery Setup, the Security Setup is enabled Under the Network Setup section. Make sure that '515(LPD/Fiery Tools)' and 'EFI Ports' are set to Accept as shown below:
                          Security Setup
                          IP Port Setup: Yes
                          25(SMTP): Accept
                          161-162(SNMP): Accept
                          515(LPD/Fiery Tools): Accept
                          EFI Ports: Accept
                          Canon Ports: Accept


                          Also note that only jobs sent using the PostScript driver can have their properties changed within Command WorkStation. Jobs sent using a PCL driver will not have this feature available.

                          2. Check the following:

                          - Make sure you are printing using the EFI PS driver on PC, the EFI PPD for Mac OS X on Mac OS X, or are downloading PDF or EPS files. Only PS, PDF and EPS jobs/files can be managed in Command Workstation. You can only change the number of copies for print jobs sent via the PCL driver or UFRII driver using Command WorkStation.

                          - Verify that CWS Mac Edition is installed in a supported Mac environment (platform, OS version, etc). Please view the documentation for your specific version of CWS Mac Edition.
                          Perform the following steps:

                          1. Run the Software Update program to install the latest updates for the Mac.
                          2. Open a web browser and go to Java.com. Download the latest java update.
                          3. Install the java update.
                          4. Remove the Fiery folder and the Framework files. The framework files are located at \library\frameworks\. All files that start with 'h' should be deleted.
                          5. Empty the trash and restart the Mac.
                          6. Reinstall CWS Mac Edition.

                          Note that the user can alter the same jobs' properties from CWS on a PC with no problems

                          * This issue has been seen with CWS Mac Edition, not with CWS LE.

                            Comment

                            • msaeger
                              Trusted Tech

                              250+ Posts
                              • Sep 2008
                              • 333
                              #8
                              Ok I found it.

                              http://www.qxrxic.com/dsweb/Get/Version-29287/PrintDriverRemover.zip


                              This program will delete ppd's, harmony, and cups. I think deleting harmony is what fixed my problem but I got rid of everything associated with the old Canon's. I beleive I could have manually removed the files but I don't know where they all are and this seems safer.

                              KenB told me about this program (thanks Ken) Print Center Repair 3.x information page . It sounds like it does some of the same things I didn't try it though.

                              Anyway i'm not going to delete this again

                                Comment

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