Sharpdesk Composer error with Acrobat Reader 9.0

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  • DavePo
    Trusted Tech

    250+ Posts
    • Jul 2008
    • 303
    #1

    Sharpdesk Composer error with Acrobat Reader 9.0

    I have a customer who recently updated their Adobe Reader to 9.0 and now can't utilize Sharpdesk Composer. When they try to drop docs. in Composer get a message that version of reader doesn't quick print. Also if they try to open PDF doc. with Shardesk they get a message that file association is wrong. Have updated to latest version of Shardesk and still get errors. Have checked file associations for pdf files, they are correct. Any ideas out there?
    Tags: acrobat, adobe reader, error, reader, sharpdesk, wrong
    • rthonpm
      Field Supervisor

      2,500+ Posts
      • Aug 2007
      • 2847
      #2
      Have them go to Adobe's website and under downloads they can downgrade to version 8.1.3 for their specific OS.

      Adobe - Adobe Reader download - All versions

      There is also a similar question to this in the support forums on the website, with no resolution given...
      Last edited by rthonpm; 09-02-2009, 03:59 AM. Reason: added link

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        • 1danp
          #3
          AAR

          I have had several clients with problems associated with 9.0. In different software aps.

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