Bizhub 350 Scan To HDD Problem

[Aedes]

I'm having problem with my Bizhub 350 because my PageScope Box Operator can't detect the machine. Machine is fine (has hard disk and connected to the network), except that I can't register it in my Box Operator. I'm using the latest Box Operator.

PS: The Bizhub 350 that I have is different from my friend's 350. When we accessed it on WebConnection, my friend's 350 User Box menu has list of User Box, ranging from 000-099, etc. .. Mine is different because I don't have those ranges. Y is that? What version am I using?

[aleksander]

Try to turn on the hard Disk in Tech. Rep Mode. And if the hard disk is brand new, format the HD using Hard Disk Format in Tech Rep Mode.