Vistal Laptop

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  • Peter Sim
    Trusted Tech

    250+ Posts
    • Sep 2008
    • 445
    #1

    Vistal Laptop

    Hai all,
    Need help and advice.
    >My customer have 3 Xp desktop hook up with Lan cable and 1 unit vista home laptop with wireless and connect to GP225 with the network card.

    Problem:
    >Ones i used vista laptop to print test page to gp225 machine,the test print will not print out and all 3 unit desktop printer icon show offline .
    >need to restart the vista laptop and the test page print out and the 3 unit desktop will function normaly
    >I dont know what cause to this problem, please help.

    Thanks in advance.
    Tags: ect, lan, laserjet, spooler
    • BIG PAPA
      Da Boss

      100+ Posts
      • Jan 2010
      • 234
      #2
      With the Laptop turned off, do the three XP machines function properly? Is the problem with the Laptop causing a conflict? Are you using DHCP or static addresses?
      sigpic

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        • Mr Spock
          Vulcan Inventor of Death

          1,000+ Posts
          • Aug 2006
          • 2064
          #3
          which driver are you using. The Xp driver, on the Vista machine, may work but lock up the print spooler...
          What is the ip of the copier, the xp computers, and the laptop? Are they on the same subnet? Can the laptop see the XP machines. Are they on the same workgroup? What wireless router are they using. I had one that the wireless network was not allowed access to the wired side of the router (firmware on the router and setup changes made this work).
          And Star Trek was just a tv show...yeah right!

            Comment

            • Peter Sim
              Trusted Tech

              250+ Posts
              • Sep 2008
              • 445
              #4
              Originally posted by BIG PAPA
              With the Laptop turned off, do the three XP machines function properly? Is the problem with the Laptop causing a conflict? Are you using DHCP or static addresses?
              Yes, the 3 unit desktop working pefectly without laptop print direct to the copier and they are using static ip address.
              Last edited by Peter Sim; 02-25-2010, 02:56 AM.

                Comment

                • Peter Sim
                  Trusted Tech

                  250+ Posts
                  • Sep 2008
                  • 445
                  #5
                  Originally posted by Mr Spock
                  which driver are you using. The Xp driver, on the Vista machine, may work but lock up the print spooler...
                  What is the ip of the copier, the xp computers, and the laptop? Are they on the same subnet? Can the laptop see the XP machines. Are they on the same workgroup? What wireless router are they using. I had one that the wireless network was not allowed access to the wired side of the router (firmware on the router and setup changes made this work).
                  Thanks for both your reply.
                  I am using the vista laptop driver,ip and subnet are the same range and after the printer off line ,i still can ping to the copier.
                  I will try to check the router setup.
                  Where can i download the vista driver for gp225 ?

                    Comment

                    • Mr Spock
                      Vulcan Inventor of Death

                      1,000+ Posts
                      • Aug 2006
                      • 2064
                      #6
                      Originally posted by Peter Sim
                      Where can i download the vista driver for gp225 ?
                      I just checked the public side of canon and I do not see any driver updates since 2003 so I doubt there is one.
                      You can try an hp pcl vista driver but it may not work.
                      And Star Trek was just a tv show...yeah right!

                        Comment

                        • KenB
                          Geek Extraordinaire

                          2,500+ Posts
                          • Dec 2007
                          • 3944
                          #7
                          Originally posted by Mr Spock
                          I just checked the public side of canon and I do not see any driver updates since 2003 so I doubt there is one.
                          You can try an hp pcl vista driver but it may not work.
                          Mr. Spock is right...there are no Vista drivers for this model; it's just too old.

                          If it's available for Vista (I think it is) try an HP LaserJet 5Si PCL5 driver.

                          You should be able to access all the paper trays (2 or 4), the bypass, and duplex, at least from what I remember.
                          “I think you should treat good friends like a fine wine. That’s why I keep mine locked up in the basement.” - Tim Hawkins

                            Comment

                            • Peter Sim
                              Trusted Tech

                              250+ Posts
                              • Sep 2008
                              • 445
                              #8
                              Originally posted by Mr Spock
                              I just checked the public side of canon and I do not see any driver updates since 2003 so I doubt there is one.
                              You can try an hp pcl vista driver but it may not work.
                              A Big thank you to both of you Mr Spock and KenB,i will go to hp site and download the driver

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