SMB Scanning on Windows 7 Pro, MP171spf

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  • Slicer
    Technician
    • Aug 2008
    • 10
    #1

    SMB Scanning on Windows 7 Pro, MP171spf

    Hi guys,
    I've setup SMB scanning, scan to folder, on a small network consisting of 3 x PC's that does not have any main servers.
    Scanning worked perfectly for two week on all 3 PC's, but now 1 PC can't scan.
    I've checked the Username, Password and Network path and everything is still the same. Folder is still shared as it was when it was working a week ago.

    When I work from the MP171spf, I can browse the network and all 3 PC's, but as soon as I want to go to the PC that is problematic , it blocks me and won't give me the option to enter the username & password to access the path, yet the other 2 PC's are working fine.
    I am dumbstruck.
    PLEASE HELP!
    Tags: access, ame, browse, can't scan, enter, fine, folder, main, network, option, password, path, pro, problematic, restarted, sca, scan, scan to folder, scanning, setup, shared, smb, user, username, wan, windows, work
    • Mr Spock
      Vulcan Inventor of Death
      1,000+ Posts
      • Aug 2006
      • 2064
      #2
      run Windows updates on this pc. I had one go down for about 2 weeks because of this. Ran the updates and it started working again. Also verify permissions on the share folder.
      And Star Trek was just a tv show...yeah right!

        Comment

        • Slicer
          Technician
          • Aug 2008
          • 10
          #3
          Mr Spock,

          I'll try the updates.
          scan folder's permissions are all "allowed".

            Comment

            • jfultz
              #4
              Make sure the customer has not installed or reconfigured any firewalls. Try disabling and retrying, after that...maybe spyware.

                Comment

                • Slicer
                  Technician
                  • Aug 2008
                  • 10
                  #5
                  you guys won't believe it...
                  I just restarted the customers PC and it was scanning perfectly again.
                  That was a 1st for me.
                  Thanks for all the suggestions.

                    Comment

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