Ricoh MPC2050 - Unable to scan to SMB after update on Win7 x64

[mrwho]

Anyone got trouble scanning via SMB from a Ricoh box after Windows7 64 bit updated itself?

A colleague of mine tried all the tricks and somehow he still can't scan - just to know if anyone else has this problem.

Cheers!

[Vulkor]

Ya know I haven't tried in a bit, so I tried today and yep. Win 7 X64 SMB Scanning is not working. Tried on brand new Savin C5050 with newest firmware. Log in but cannot find specified path. Same with a C2525

The XP Pcs can still access the Share on my Win 7x64, but not any copiers.

[Vulkor]

FOUND The Answer, It is Knowledge Base ID#119589

When selecting the target PC on the [Browse Network] screen, "Cannot find the specified path. Please check the settings." is displayed.
The personal firewall is open. It is possible to access the shared folder on the Windows 7 PC from another PC.
How can I fix this?


The problem is caused by the difference in dependencies when the network connection is established by SMB. (Windows 7 requires Samba 3.0.23 or later but the device only supports an older version of Samba.)
Try entering the folder path manually, as follows:

\\Computer Name\Folder Name


I tried doing it manually instead of browsing and it worked, cheers

[mrwho]

Thanks. I'll pass it on to my colleague who's having the problem.

Cheers!

[nobody-here]

Did you solve?

We are looking for other infos, because we're having trouble with Win7.

We have 2 PC with win 7 and 1 MP2000. One to 1 PC Scan works great, to the 2nd is not working (same PC, same installation, same Softwares)
We are thinking of a Mac Address BlackList.
Same network, same workgroup, we already checked: IP's Username & PWD, Firewall, Antivirus and Other f...ing Stuff.
Permission folders are ok.

If you can help us, you will win a free Sicilian "Granita".

Best Regards!
Vincenzo

[Vulkor]

If EACH PC is exactly the Same Version of Windows 7, and have the Same Firewall, Same Security Settings and such perhaps spyware or a Virus. MAC ADDRESS Blacklisting is usually used on Routers. Can the PC that cannot scan see the shared folder of the other PC?

[Stirton.M]

Is the problem child perhaps Windows 7 "Home"? If so, that could account for some of the problem.

Another might be the network profile, is it public, home or work on the computer. This can affect how your computer is "seen" by other devices on the network.

[nobody-here]

We didn't check Spywares , we'll try,.
It's Windows 7 Professional, with private network (we checked every option)

It's weird!

[mrwho]

We just gave up on that - installed Filezilla Server and went via FTP.

Thank you all for your replies.

[aabarnes1]

We just gave up on that - installed Filezilla Server and went via FTP.

Thank you all for your replies.

Can you mail me the details please or pm them thanx, aabrnes1@gmail.com

[mrwho]

I really don't have the time now to make a detailed how-to, but we basically installed Filezilla Server onto the customer's troublesome PC and then, after creating a user with password (user:scan password:scan) and assigning a home directoy (desktop/scan) with write permissions, we configured the machine to scan via ftp.

[john-halo]

I was helping another connectivity tech with this same problem on a Lanier (same as Ricoh/Savin/Gestetner). Small difference though is we could scan to folder fine to all 32 bit Win 7 boxes but not to a single Win 7 64 bit box. I had tried the suggestion above about using the UNC path instead of browsing and it does not work on the 64 bit systems. We ended up setting scan to email for those users on the 64 bit systems.

[BlackSun]

Try this

I just had the same problem on a C2050 last night and finally got it figured out Ricoh tech bulletin #037 for the machine had a note for a different problem. My customer updated windows and the scan to SMB quit working after 4 hours of troubleshooting I went into the programs menu and deleted Windows Live ID Sign-in Assistant as soon as I did that I was able to scan to SMB.

I also had to make sure that the destination folder Ownership was set to administrator and it had full access.

Hope this helps.

[craig]

win7 X64 bit uses port 139 for services, causing smb errors.try using port 445.

[john-halo]

win7 X64 bit uses port 139 for services, causing smb errors.try using port 445.

Would you change the SMB port in the SP codes Craig? I just saw your location is Beaverton. My oldest son works for FedEx and lives in Beaverton. Beautiful area from what I have seen.