Colorwise pro tools

[Guest]

I run command workstation on my laptop and use Colorwise to callibrate Fiery products using a densenomiter.

all worked well untill last week. (no changes to the laptop) openening Colorwise gives me a window button Java/C++ -3 followed by asecond button Java/C++ -0 then nothing happens no program loads.
command workstation works fine, i have deinstalled both programs and done a fresh install the same results apply.

i need to callibrate a customers machine and have to borrow a laptop from an other engineer.

your help or advise would be appreciated.


Keith

[random]

Uninstall CWS and uninstall Java. Both will be in add remove programs. When you install CWS again it will reinstall Java. That may work.

[Scott_Lewis]

I thought I saw a new release of Java last week. If you have the latest, that might have broke your CWS.

[Tonerbomb]

ditto on the java and updadtes.

[OMD-227]

Just had the same problem..... Java C++ errors when starting Colorwise Pro Tools.
Did not reinstall CWS, just downgraded Java software back to Version 5 from Version 6..... fixed the problem straightaway.
Dont bother uninstalling CWS, its a Java issue.

[OMD-227]

Hi again,
just adding some info to this last reply.

I didnt actually remove Java 6. I am now running both version 5 & 6 very successfully on my laptop.
To prove it was a Java issue to myself, I fully removed version 5, then just as before, Colorwise Pro Tools fails to start.
Again installed version 5 and all works well.

Laptop is XP Pro, IE6, latest versions possible of CWS & Pro Tools.