KM Bizhub 350 User Autentication on Windows 7

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  • groovy
    Trusted Tech
    100+ Posts
    • Apr 2009
    • 179
    #1

    KM Bizhub 350 User Autentication on Windows 7

    Hi all and thanks for reading.
    A customer of mine has a Konica Minolta Bizhub 350 and needs User Autentication for tracking reason.
    On windows XP computers it's OK: when you print anything a pop-up appears asking usermane and password before sending your print in spool queue.
    My problem is Windows 7: on this operating system the checkbox relative to that pop-up is greyed out so you cannot enable it, with the result of no pop-up -> User Autentication Form -> no spool -> no print.
    Anyone here knows if Konica Minolta has released a driver certified for Windows Vista / 7 that can activate the User Autentication Form?
    Thanks.
    Luigi - Digitalix Srl
    Tags: autentication, bizhub, driver, greyed out, konica, konica minolta, minolta, password, print, relative, spool, user autentication
    • ck1
      Trusted Tech

      250+ Posts
      • Apr 2008
      • 485
      #2
      win 7 driver you can download at KM webside

        Comment

        • pepper38_cnd
          Field Service Manager

          Site Contributor
          1,000+ Posts
          • Aug 2005
          • 1075
          #3
          Is Authentication set to "enable On Machine" in the Options Menu? This particular option will not Auto Acquire on this model.
          Online Store is closed. Chip resetting is a thing of the past! Thank you to all my past customers.
          Now into Ip TV KODI Boxes

            Comment

            • KMTechMan
              #4
              Pepper, are you talking about the setting in the driver, or on the copier?

              I have the same problem.

                Comment

                • RRodgers
                  Service Manager

                  1,000+ Posts
                  • Jun 2009
                  • 1947
                  #5
                  Originally posted by pepper38_cnd
                  Is Authentication set to "enable On Machine" in the Options Menu? This particular option will not Auto Acquire on this model.
                  Yep, that.
                  Color is not 4 times harder... it's 65,000 times harder. They call it "TECH MODE" for a reason. I have manual's and firmware for ya, course... you are going to have to earn it.

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