Copystar 2050 dropping offline.

[alpha-omega tech]

I have a Copystar 2050 will print one page then drop off line everytime. I bypass the switch and cancelled all the documents in the queue. I can turn the copier off and on and it will print one print and drop off line. Any Ideas?

[marc]

Re: Copystar 2050 dropping offline.

maybe it's conflict ip address, try with different ip address

[Jules Winfield]

Re: Copystar 2050 dropping offline.

maybe it's conflict ip address, try with different ip address

Another way to test for an IP conflict is to unplug the network cable from the printer and then ping the IP address the printer was using from a PC on the network. If you get a response then there is another device on the network using the same IP address.

[alpha-omega tech]

Re: Copystar 2050 dropping offline.

Bad switch. Replaced the switch and it worked. Odd thing though, when I plugged it into the wall, bypassing the switch, it would still drop out and go off line. When I replaced the switch it never went off line.

[Jules Winfield]

Re: Copystar 2050 dropping offline.

Bad switch. Replaced the switch and it worked. Odd thing though, when I plugged it into the wall, bypassing the switch, it would still drop out and go off line. When I replaced the switch it never went off line.

Was the switch still plugged into the network? If it was then perhaps the information for the printer was still in the switch's routing table.

[alpha-omega tech]

Re: Copystar 2050 dropping offline.

No, the switch was completely removed.