i have in my company this unit. my company has domain network with windows server 2003, active directory, dns server and dhcp receive from the ISP. my domain controller is on 192.168.0.20 and konica minolta has static address 192.168.0.19. i configured over web connection konica minolta bizhub 223 user authentication over active directory. users log in on konica with domain accounts. the domain accounts have on active directory in properties e-mail. on computer in domain i configured ftp server filezilla an he is on address 192.168.0.248. my company also has emails from my external ISP. my external smtp go over ssl on port 25, user authentication search user name and password. i configured smtp on konica copier, tcp/ip settings.
problem is when user log in on konica kopier with domain account and when he try that scan to mail or scan to ftp server, he just see to favorities scan to me(mail). he doesn't see scan to ftp,direct access is disabled, it just stand fax, he can't send mail, he can't send on ftp server. he try to tosend mail to me from favorities he recivies error code in faild of jobs 57. why?
there's a solution for this problem?
thanks
problem is when user log in on konica kopier with domain account and when he try that scan to mail or scan to ftp server, he just see to favorities scan to me(mail). he doesn't see scan to ftp,direct access is disabled, it just stand fax, he can't send mail, he can't send on ftp server. he try to tosend mail to me from favorities he recivies error code in faild of jobs 57. why?
there's a solution for this problem?
thanks