Konica Minolta Account Track 10.7 (new lion software) not allowing.

[SoCal Office Systems]

Hi- I have a client who is currently using MAC's new LION OS. They have 10.6 Software also in place which works fine. The problem is that when they go into the settings of the printer to set the account track and turn it on/enter the credentials in. It doesn't let them click the ID&PRINT check box. Thus not allowing them to use account track with the their Konica Minolta C253. Does anyone know if this is a MAC lion issue or a driver issue or if there is no current fix for this. Screen Shot 2011-09-09 at 3.33.06 PM.jpg

[scottybbb]

Re: Konica Minolta Account Track 10.7 (new lion software) not allowing.

Saw this with 10.6 on a bizhub C253.Had to use an older driver version to make it work.

[SoCal Office Systems]

Re: Konica Minolta Account Track 10.7 (new lion software) not allowing.

We have 10.6 running on 10.6. It's just not working on lion.

[TheOwl]

Re: Konica Minolta Account Track 10.7 (new lion software) not allowing.

This is a current issue with the Konica Minolta PPD's for Mac as they haven't released a driver for 10.7 as yet.

If you customer isn't concerned about keeping track of printing then use the following:

Utility - Administrator Settings - User Authentication / Account Track - Print Without Authentication - Allow

This will let print jobs go through with out the requirement of authentication from the driver, but still require users to login into the machine for copying / scanning / faxing.

The problem should be reolved once drivers have been written for 10.7