Sharp ARM355 Scanning Issue

[Vesigoth]

The OS is Windows 7 Enterprise, using Sharpdesk to scan PDF file to e-mail (Outlook) I get the file in my email, but I get a message that the document can't be read and the file won't open. Any ideas or suggestions would be appreciated. Thanks.

[vic554]

Re: Sharp ARM355 Scanning Issue

what happens if u send it as a jpeg or something else ?does it allow u to see it then ?

[Akitu]

Re: Sharp ARM355 Scanning Issue

I would just suggest not using Sharpdesk altogether. Clunky and adds a whole level of unnecessary paths to do simple procedures. Only valuable for the OCR in my opinion.

Set up your DNS and such and do scanning to email directly to the address, without piddling around with Sharpdesk. All settings can be accessed from the web page.

[colgrimes]

Re: Sharp ARM355 Scanning Issue

The OS is Windows 7 Enterprise, using Sharpdesk to scan PDF file to e-mail (Outlook) I get the file in my email, but I get a message that the document can't be read and the file won't open. Any ideas or suggestions would be appreciated. Thanks.

Vesigoth,
just set it up to scan to sharpdesk, then click the email button. odds are it isnt putting the .pdf on the end of the filename. this sometimes happens with sharpdesl, but i think it is a setting within the computer.

-colgrimes
Skelton Business Equipment Houston Copiers