Re-Rite running at 100% CPU Usage

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  • TheOwl
    Service Manager

    Site Contributor
    1,000+ Posts
    • Nov 2008
    • 1732

    #1

    Re-Rite running at 100% CPU Usage

    Has any one ever run into this one?

    Re-Rite is installed on a Windows 2003 R2 Standard server that only runs Re-Rite. I have upgraded from Re-Rite v6.2.0.2x to v6.2.0.43 then to v6.2.0.44 but the service is still running hot. I have tried uninstalling completely, restarting the server and then re-installing Re-Rite after deleting the Re-Rite folder and then restarting some more, but no dice. I have also tried cutting out all InPaths and restarting the service but it still runs hot. There doesn't seem be anything in the event logs about the Re-Rite service.

    I can get the CPU Usage to drop by restarting the e-Bridge Re-Rite service, but after 30 - 60 secs, the CPU Usage goes through the roof again. The extremely weird thing is that you would think that the server itself would run very slow, but the server actually seems to be running at a more than acceptable speed.

    I currently have Toshiba looking into the issue, but I'm kind of hoping that I can beat them to the punch with info from someone that has experienced this themselves already.

    Cheers,

    Owl
    Please don't ask me for firmware or service manuals as refusal often offends.
  • SalesServiceGuy
    Field Supervisor

    Site Contributor
    5,000+ Posts
    • Dec 2009
    • 8129

    #2
    Re: Re-Rite running at 100% CPU Usage

    If you completely uinstall and remove ReRite, how does the Server perform?

    I have seen 100% CPU activity before on other PCs, that I was able to improve by reducing unnecessary applications on the PC and reducing the number of applications/services that auto start upon power up.

    This seems more like a Server issue than a ReRite issue.

    Comment

    • TheOwl
      Service Manager

      Site Contributor
      1,000+ Posts
      • Nov 2008
      • 1732

      #3
      Re: Re-Rite running at 100% CPU Usage

      The server performs exactly the same once Re-Rite is uninstalled. It's almost like it is falsly reporting CPU usage.
      Please don't ask me for firmware or service manuals as refusal often offends.

      Comment

      • sdrawkcab
        Confused & Bewildered

        250+ Posts
        • Jun 2009
        • 317

        #4
        Re: Re-Rite running at 100% CPU Usage

        When you say the event logs, do you mean the Window logs or the Re-Rite logs?

        It sounds like the Re-Rite is polling constantly, this is a strange one, I've not heard of it before.
        Some days, it's just not worth chewing through the restraints

        Comment

        • TheOwl
          Service Manager

          Site Contributor
          1,000+ Posts
          • Nov 2008
          • 1732

          #5
          Re: Re-Rite running at 100% CPU Usage

          Both the Windows and Re-Rite event logs don't give any clue.

          I tried increasing the Poll time from 5 secs to 60 secs but there was no change there either.
          Please don't ask me for firmware or service manuals as refusal often offends.

          Comment

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