c252 printing problems

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  • paulrid
    Trusted Tech

    100+ Posts
    • Nov 2011
    • 206
    #1

    c252 printing problems

    Hi all,

    My first question asked so if its been answered else where my apologies I have had a good look around but I can't find the answer.

    I have a customer with a C252, when they print one document it prints fine but if they print several copies it sends it multiple times which can take hours if they require lots of copies. I have watched it go through the print driver and it shows one job but then the size increases by the size of the print job for each copy. They are running Windows 7 and I can't find any settings which look wrong.
    Any ideas?

    Thanks Paul.
    Tags: None
    • JSC
      Gimp

      500+ Posts
      • Dec 2006
      • 618
      #2
      Re: c252 printing problems

      Originally posted by paulrid
      Hi all,

      My first question asked so if its been answered else where my apologies I have had a good look around but I can't find the answer.

      I have a customer with a C252, when they print one document it prints fine but if they print several copies it sends it multiple times which can take hours if they require lots of copies. I have watched it go through the print driver and it shows one job but then the size increases by the size of the print job for each copy. They are running Windows 7 and I can't find any settings which look wrong.
      Any ideas?

      Thanks Paul.
      Make sure the collate button is not ticked in the initial print dialog box; if that is ticked it will send the job the same amount of times as the number of sets you have asked for.
      The only collate button that should be in use is the one in the printer properties.
      The gene pool could use a little chlorine.

        Comment

        • paulrid
          Trusted Tech

          100+ Posts
          • Nov 2011
          • 206
          #3
          Re: c252 printing problems

          Originally posted by JSC
          Make sure the collate button is not ticked in the initial print dialog box; if that is ticked it will send the job the same amount of times as the number of sets you have asked for.
          The only collate button that should be in use is the one in the printer properties.
          Off course I bet that will be it don't know how I missed it
          Thanks for this JSC and the very quick reply

            Comment

            • paulrid
              Trusted Tech

              100+ Posts
              • Nov 2011
              • 206
              #4
              Re: c252 printing problems

              Hello again all,

              Another print question for C252's, I have had a good look around and other seems to have similar problems but I can't find a solution for me.

              I have a machine where a customer wanted to print 4 photo's (JPGEG) per page and 8 pages, all different photos. The files are all 2.25mb. They use windows photo viewer running windows XP. When they click print it takes a while for it to process the pages, looking in the print spooler the files grows to around 650 mb, it then takes a while for it to appear in the C252's job list and then more of a wait until it prints two pages then wait again for the next two pages etc.

              Is this normal for this type / size of file? I have changed as many settings as I can which I though would have an effect, reformatted the hard disk as someone said but nothing improves this.

              Any suggestions?

              Thanks Paul.

                Comment

                • TheOwl
                  Service Manager

                  Site Contributor
                  1,000+ Posts
                  • Nov 2008
                  • 1732
                  #5
                  Re: c252 printing problems

                  That is very normal when printing multiple photos at a time.

                  Once the machine actually recieves all of the 650meg print file, it then needs to spool that up internally before it can then print is out.

                  If you are using the PS driver, you can try turning off the Allow PostScript Passthrough feature which can help, but the blow out of print size is all caused by the way the software presents data to the driver and then the driver converting that data to something that the machine understands.
                  Please don't ask me for firmware or service manuals as refusal often offends.

                    Comment

                    • paulrid
                      Trusted Tech

                      100+ Posts
                      • Nov 2011
                      • 206
                      #6
                      Re: c252 printing problems

                      Originally posted by TheOwl
                      That is very normal when printing multiple photos at a time.

                      Once the machine actually recieves all of the 650meg print file, it then needs to spool that up internally before it can then print is out.

                      If you are using the PS driver, you can try turning off the Allow PostScript Passthrough feature which can help, but the blow out of print size is all caused by the way the software presents data to the driver and then the driver converting that data to something that the machine understands.
                      Hi Owl,
                      Thanks for the reply.
                      I have been trying this on other machines and manufactures and as you say it's just the way it works. On newer machines its faster but not because it does it differently but because they are just faster machines.
                      Thanks Paul.

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