Hi, everybody!
The client uses iR1133 for copying, printing and scanning. On computers various Windows versions are established: XP, Vista, 7.
Problem following: ONLY under Win 7/64bit it is impossible to scan on USB. All other Windows versions scan without problems. Under Win 7/32bit - no problems.
Unfortunately I can not work itself with this device is there was an inquiry in our service by phone from the far region. Problem stated according to the client.
Somebody can will prompt where to look?
Thanks in advance
The client uses iR1133 for copying, printing and scanning. On computers various Windows versions are established: XP, Vista, 7.
Problem following: ONLY under Win 7/64bit it is impossible to scan on USB. All other Windows versions scan without problems. Under Win 7/32bit - no problems.
Unfortunately I can not work itself with this device is there was an inquiry in our service by phone from the far region. Problem stated according to the client.
Somebody can will prompt where to look?
Thanks in advance