Scan with mac 10.7???

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  • Assaf
    Technician

    50+ Posts
    • Jun 2009
    • 59

    #1

    Scan with mac 10.7???

    Any fix for scanning to folder on mac lion 10.7? does Ftp works?
  • rthonpm
    Field Supervisor

    2,500+ Posts
    • Aug 2007
    • 2857

    #2
    Re: Scan with mac 10.7???

    FTP works, but until the Apple people get off their high horse and join the rest of the world, or there's a pile of firmware updates for existing equipment there's no love for SMB scanning.

    Comment

    • morpk
      Technician

      50+ Posts
      • Oct 2010
      • 97

      #3
      Re: Scan with mac 10.7???

      if i had a dollar for every MAC SMB thread i would have about 3 dollars (just jokes)

      hey what type of machine are you using a lot of Konica Minolta's (that's what i work with) need firmware updates also need to change the SMB authentication mode to v1/v2 and the time on the machine needs to be the same as the MAC
      Below is from a Konica TAD

      Symptom
      When perform Scan to SMB to the folder shared on Mac OSX 10.7, the scan job fails.

      Reproduction Environment
      C360Series: FW Ver.GC1-C6
      C652Series: FW Ver.GC1-C5
      bh423Series:FW Ver.GC1-C8
      bh652Series:FW Ver.G00-F7

      Reproduction Procedure
      1.Create the shared folder on MacOSX10.7
      2.Register Scan to SMB One-touch address to this folder on MFP panel
      3.Send the scan job to this address.

      Result> Server Connect error occur and the scan job fails.
      [Solution]
      The issue was fixed with the following firmware.

      bh423 Series:GC6-C8
      C360 Series:GC6-C6
      C652 Series:GC6-C5
      bh501 Series:GDL-21
      bh751 Series:GCH-20
      bh652 Series:GC3-F7

      After installing the firmware, please be sure to change (confirm) the following settings to perform Scan to SMB

      *Select “ON” on Direct Hosting setting in SMB settings .
      *Select v1/v2 on NTLM Settings of Client Settings in SMB settings
      *Set the date/time on MFP to the same date/time on PC (Mac10.7)
      Maximum tolerance is plus or minus 2 hours
      Hope this helps in some way good luck

      Comment

      • techsass
        Trusted Tech

        Site Contributor
        100+ Posts
        • Dec 2010
        • 248

        #4
        Re: Scan with mac 10.7???

        This is just 2nd hand info I got from a customer's IT. MAC changed their SMB on 10.7 - which is why we met up. Everything was good until a couple of users updated their laptops to 10.7. We ended up switching over to FTP scanning. The fun part is that FTP isn't enabled on 10.7.

        You have to go thru Terminal & enter:
        sudo -s launchctl load -w /System/Library/LaunchDaemons/ftp.plist

        edit: I work on Ricohs and don't think they have a firmware update for MAC 10.7 yet.

        Comment

        • habik
          Service Manager

          Site Contributor
          1,000+ Posts
          • Apr 2010
          • 2014

          #5
          Re: Scan with mac 10.7???

          SMB scan works only with IP..how to get it to scan with Host Name? btw where to find host name on mac's?

          Thanks for any fast response..urgent.
          .OK Google! ... will I need Berrocca this morning?
          Firmwares HERE

          Comment

          • pfinn10
            Technician
            • Jun 2010
            • 46

            #6
            Re: Scan with mac 10.7???

            doesn't work host name but works IP, normally means you don't have a working DNS entered. Host name can be found in apple, system prefrences im pretty sure.

            Comment

            • habik
              Service Manager

              Site Contributor
              1,000+ Posts
              • Apr 2010
              • 2014

              #7
              Re: Scan with mac 10.7???

              What firmware would have to be applied to get the SMB runnning on C203-253-353 then?Would the GYH-R6 be sufficient?>
              .OK Google! ... will I need Berrocca this morning?
              Firmwares HERE

              Comment

              • bilyahn
                Service Manager

                1,000+ Posts
                • Dec 2006
                • 1462

                #8
                Re: Scan with mac 10.7???

                Originally posted by habik
                SMB scan works only with IP..how to get it to scan with Host Name? btw where to find host name on mac's?

                Thanks for any fast response..urgent.
                You can also go to another computer and look at your network! Our 2 Mac's have computer names that are different from their network names. Threw me off for awhile trying to figure out scanning to a network folder on Sharps.

                Good luck.

                Bil

                Comment

                • ruben
                  The New Guy

                  1,000+ Posts
                  • Oct 2012
                  • 1204

                  #9
                  Re: Scan with mac 10.7???

                  You can re-enable Samba (from SMBX) on OSX Lion by downloading SMBUp:

                  Comment

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