Google Chrome Issues

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  • duanew
    Technician
    • Mar 2012
    • 35

    #1

    Google Chrome Issues

    Chrome Version : 8.0.552.215 URLs (if applicable) : Other browsers tested: Add OK or FAIL after other browsers where you have tested this issue: Safari 5: Firefox 3.x: IE 7/8: What steps will reproduce the problem? 1. On a Vista Home Premium system, open Google Mail in Google Chrome with a message having a .doc attachment 2. Click View for the attachment 3. Document opens up in Google Docs 4. Choose File / Print(PDF) 5. On a Vista Home system you'll get the error message: Spooler Subsystem App stopped working and was closed 6. All your printers will be inaccessible, the spooler was just killed 7. Look in the folder C:\Windows\System32\spool|PRINTERS folder and hey, there's a 0000X.SPL shockwave file there (X represents 5, 4 or 2 those were the values I got today), Windows DEP doesn't like it and kills the spooler 8. Remove that file and restart your print spooler (9. Download document and open it up in MS Word and print it from there. Problem solved.) Between step 6 and 7 cost me about 2 hours today, you might want to prevent others from the same suffering. Could it have to do with the new pdf support in the latest Chrome version? Thanks for your attention.
  • rthonpm
    Field Supervisor

    2,500+ Posts
    • Aug 2007
    • 2847

    #2
    Re: Google Chrome Issues

    Chrome in my experience has always been fairly buggy when it comes to printing. Maybe it's because Google only wants you to use cloud print so they can scour what you're printing. Seriously, if this is the latest and greatest version then more than likely it will be fixed in the next release.

    Comment

    • Hansoon
      Field Supervisor

      Site Contributor
      2,500+ Posts
      • Sep 2007
      • 3367

      #3
      Re: Google Chrome Issues

      Chrome Version : 8.0.552.215 URLs (if applicable) : Other browsers tested: Add OK or FAIL after other browsers where you have tested this issue: Safari 5: Firefox 3.x: IE 7/8: What steps will reproduce the problem? 1. On a Vista Home Premium system, open Google Mail in Google Chrome with a message having a .doc attachment 2. Click View for the attachment 3. Document opens up in Google Docs 4. Choose File / Print(PDF) 5. On a Vista Home system you'll get the error message: Spooler Subsystem App stopped working and was closed 6. All your printers will be inaccessible, the spooler was just killed 7. Look in the folder C:\Windows\System32\spool|PRINTERS folder and hey, there's a 0000X.SPL shockwave file there (X represents 5, 4 or 2 those were the values I got today), Windows DEP doesn't like it and kills the spooler 8. Remove that file and restart your print spooler (9. Download document and open it up in MS Word and print it from there. Problem solved.) Between step 6 and 7 cost me about 2 hours today, you might want to prevent others from the same suffering. Could it have to do with the new pdf support in the latest Chrome version? Thanks for your attention.
      Howcanyouseriouslyexpectthatanybodyiswillingtopluc kthewordsoutofyourmessage....



      Hans
      “ Sent from my Intel 80286 using MS-DOS 2.0
      https://www.copytechnet.com/images/smilies/biggrin.png

      Comment

      • ddude
        General Troublemaker

        250+ Posts
        • Feb 2009
        • 473

        #4
        Re: Google Chrome Issues

        Howcanyouseriouslyexpectthatanybodywillpluckthewor doutofyourmessagethewayyouwroteit...

        I understand completely- do not use Google Chrome.

        Problem solved.
        2000 mockingbirds = 2 kilomockingbirds

        Comment

        • Gift
          Service Manager

          1,000+ Posts
          • Mar 2011
          • 2458

          #5
          Re: Google Chrome Issues

          Originally posted by duanew
          Chrome Version : 8.0.552.215 URLs (if applicable) : Other browsers tested: Add OK or FAIL after other browsers where you have tested this issue: Safari 5: Firefox 3.x: IE 7/8: What steps will reproduce the problem? 1. On a Vista Home Premium system, open Google Mail in Google Chrome with a message having a .doc attachment 2. Click View for the attachment 3. Document opens up in Google Docs 4. Choose File / Print(PDF) 5. On a Vista Home system you'll get the error message: Spooler Subsystem App stopped working and was closed 6. All your printers will be inaccessible, the spooler was just killed 7. Look in the folder C:\Windows\System32\spool|PRINTERS folder and hey, there's a 0000X.SPL shockwave file there (X represents 5, 4 or 2 those were the values I got today), Windows DEP doesn't like it and kills the spooler 8. Remove that file and restart your print spooler (9. Download document and open it up in MS Word and print it from there. Problem solved.) Between step 6 and 7 cost me about 2 hours today, you might want to prevent others from the same suffering. Could it have to do with the new pdf support in the latest Chrome version? Thanks for your attention.
          Get firefox and PLEASE let somebody else do the talking before the internet breaks...

          Comment

          • Synaux
            Service Manager

            Site Contributor
            1,000+ Posts
            • Mar 2012
            • 1224

            #6
            Re: Google Chrome Issues

            Originally posted by duanew
            Chrome Version : 8.0.552.215 URLs (if applicable) : Other browsers tested: Add OK or FAIL after other browsers where you have tested this issue: Safari 5: Firefox 3.x: IE 7/8: What steps will reproduce the problem? 1. On a Vista Home Premium system, open Google Mail in Google Chrome with a message having a .doc attachment 2. Click View for the attachment 3. Document opens up in Google Docs 4. Choose File / Print(PDF) 5. On a Vista Home system you'll get the error message: Spooler Subsystem App stopped working and was closed 6. All your printers will be inaccessible, the spooler was just killed 7. Look in the folder C:\Windows\System32\spool|PRINTERS folder and hey, there's a 0000X.SPL shockwave file there (X represents 5, 4 or 2 those were the values I got today), Windows DEP doesn't like it and kills the spooler 8. Remove that file and restart your print spooler (9. Download document and open it up in MS Word and print it from there. Problem solved.) Between step 6 and 7 cost me about 2 hours today, you might want to prevent others from the same suffering. Could it have to do with the new pdf support in the latest Chrome version? Thanks for your attention.
            Chrome is a superior browser compared to others; however, printing with chrome has never been desirable, in my opinion.
            Browsing and printing should be considered divorced. Personally, I avoid printing from any browser when I can
            --Nick

            Also, that format is difficult to read...

            Comment

            • RRodgers
              Service Manager

              1,000+ Posts
              • Jun 2009
              • 1947

              #7
              Re: Google Chrome Issues

              Originally posted by Synaux
              Chrome is a superior browser compared to others; however, printing with chrome has never been desirable, in my opinion.
              Browsing and printing should be considered divorced. Personally, I avoid printing from any browser when I can
              --Nick

              Also, that format is difficult to read...
              If it was such a superior browser it would have automatically spaced out your message before you hit submit.
              Color is not 4 times harder... it's 65,000 times harder. They call it "TECH MODE" for a reason. I have manual's and firmware for ya, course... you are going to have to earn it.

              Comment

              • Synaux
                Service Manager

                Site Contributor
                1,000+ Posts
                • Mar 2012
                • 1224

                #8
                Re: Google Chrome Issues

                Originally posted by RRodgers
                If it was such a superior browser it would have automatically spaced out your message before you hit submit.
                LOL =p
                Google is working on a mind-transfer-plugin to fix such issues!

                Comment

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