Time for another how to as I have come across this one a few times lately and that is how to install 32Bit driver on 64Bit systems when you get the message to "Please insert the x86 Media" or "Could not find ntprint.inf for x86" dialog boxes. Typically you would get this message when you go to Printer Properties > Sharing > Additional Drivers > x86 > Pointed to the 32Bit driver > error.
The scenario that I am going to use is within a Domain where you are trying to install 64 and 32Bit drivers onto the server which you will then share out the print queue so that all computers are covered.
When you come across this error, you may need the help of the IT people, or a customer that knows either the "Domain Admin" or "Administrator" logon credentials. If you know what you are doing, then you could also create a new user and add them to either of these groups.
1. Logon on to a 32Bit PC
2. Install the 32Bit Driver (doesn't actually have to have the port setup correctly, LPT1 will do)
3. Start > Run
4. \\<servername> (where the print queue is installed)
5. Printer Properties if on a 2008 Server or Printers and Faxes > Printer Properties on a 2003 box.
6. Sharing
7. Addidtional Drivers
8. x86
You should now see that the drivers are being copied to the server. Once this is done, you can then delete the local print queue that you setup on the 32Bit PC.
Now that you are completed, you can now point to the queue on the server and the 32Bit and 64Bit PC's will automatically be given the print driver when they connect to the print queue.
This doesn't happen all the time as alot of manufacturers build information into their 32Bit print drivers to make them work on a 64Bit box for sharing, but every now and then you get a pair of drivers that won't, therefore you would use the above procedures.
Hope this helps anyone having difficulty.
Owl Out....
The scenario that I am going to use is within a Domain where you are trying to install 64 and 32Bit drivers onto the server which you will then share out the print queue so that all computers are covered.
When you come across this error, you may need the help of the IT people, or a customer that knows either the "Domain Admin" or "Administrator" logon credentials. If you know what you are doing, then you could also create a new user and add them to either of these groups.
1. Logon on to a 32Bit PC
2. Install the 32Bit Driver (doesn't actually have to have the port setup correctly, LPT1 will do)
3. Start > Run
4. \\<servername> (where the print queue is installed)
5. Printer Properties if on a 2008 Server or Printers and Faxes > Printer Properties on a 2003 box.
6. Sharing
7. Addidtional Drivers
8. x86
You should now see that the drivers are being copied to the server. Once this is done, you can then delete the local print queue that you setup on the 32Bit PC.
Now that you are completed, you can now point to the queue on the server and the 32Bit and 64Bit PC's will automatically be given the print driver when they connect to the print queue.
This doesn't happen all the time as alot of manufacturers build information into their 32Bit print drivers to make them work on a 64Bit box for sharing, but every now and then you get a pair of drivers that won't, therefore you would use the above procedures.
Hope this helps anyone having difficulty.
Owl Out....
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