Imagistics DL650 IP address and password reset

[Guest]

Hey all, quite new to the copier world.

I've recently acquired an Imagistics DL650 copier. The thing still runs fine after seven years of being in a corner. I have run into some restrictions though. First, it wants me to give an ECM password to "unlock" it. I don't know it, but I read that the password (and the key operator password) can be reset via the web configuration utility. Problem is, I don't know the IP address to the copier. Is it a generic IP or is is copier-specific? Anyone know what it is, since I can't get into the key operator mode. Better yet, can I factory reset the copier without the web configuration?

Much thanks!

[ddude]

Re: Imagistics DL650 IP address and password reset

Probably would be simpler to reset through the control panel access; something that you can find through a Google search....Use the OEM equivalent model #....

[Dewster]

Re: Imagistics DL650 IP address and password reset

I have solved my original problem. Turning on the copier while holding the 2 and 5 buttons down bypasses the menu password and allowed me to see what the passwords were for the copier. After resetting those, I am now able to use it.

Now another problem has came up. When I try to copy, the copier starts to copy, but then stops and says that there is a paper jam. This problem happens on all three trays. The copier doesn't attempt to pick up the paper, as I can see. It just starts, then faults out with a paper jam.

Another problem is that with the EDH, it reports a paper jam. However, I have verified that there is no paper at all in it that could be causing a jam. I believe a sensor has malfunctioned. Is there a way to fix any of these?