Hi everyone,
I am trying to set up printing for one of our customers. They have a Sharp MX-3115, and they want to print from a Mac running Mac OS X 10.7. The printer has PostScript installed already. I installed the drivers, tried removing and adding the printer multiple times, tried resetting the printing system, but nothing has worked.
The printer is recognized and the Mac uses the correct drivers for it, however when you try to print, it opens the print queue as if it is printing. Then, it closes and nothing happens.
They are using user codes on their copier, however they said it is only used when copying. On their windows computers they can print without inputting user codes. I tried to print using job handling and inputting the username and password, and it still did not work.


I've installed Mac drivers before, and it is normally very easy. Anyone have any suggestions?
Thank you,
Nathan
I am trying to set up printing for one of our customers. They have a Sharp MX-3115, and they want to print from a Mac running Mac OS X 10.7. The printer has PostScript installed already. I installed the drivers, tried removing and adding the printer multiple times, tried resetting the printing system, but nothing has worked.
The printer is recognized and the Mac uses the correct drivers for it, however when you try to print, it opens the print queue as if it is printing. Then, it closes and nothing happens.
They are using user codes on their copier, however they said it is only used when copying. On their windows computers they can print without inputting user codes. I tried to print using job handling and inputting the username and password, and it still did not work.



I've installed Mac drivers before, and it is normally very easy. Anyone have any suggestions?
Thank you,
Nathan
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