canon ir 2025 not printing

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  • margic brian
    Technician
    • Jul 2012
    • 97

    #1

    canon ir 2025 not printing

    hello folks,
    i just cant seem to get around this problem and i kindly request your assistance
    i have tried setting up the above copier (ir 2025) to print on via a network and the machine does not respond when i send a print job yet i followed the following procedure


    . (1). Display Additional Functions screen - Press [Additional Functions] key. - Enter System Manager ID and a password if you are asked to do so. (2). Display TCP/IP Settings screen - On the LCD panel, select: [SYSTEM SETTINGS] > [NETWORK SETTINGS] > [TCP/IP SETTINGS]. (3). Setting IP Address-Related Items Automatic IP address allocation - Select [IP ADDRESS AUTO] and press [OK]. - Press the arrow key, select 'ON', and then press [OK]. - Select each item such as DHCP and make settings. Fixed IP address allocation - Select [IP ADDRESS] and press [OK]. - Enter the IP address to make settings, and press [OK]. - Likewise, make settings for [SUBNET MASK] and [GATEWAY ADDRESS]. (4). DNS SERVER - Select [DNS SETTINGS] to display DNS setting screen. - Press the required items and make settings. (5). Proxy Settings - Select [PROXY SETTINGS] to display Proxy setting screen. - Press the required items and make settings. (6). Return to the Basic Features screen - Press [Stop] or press [Additional Functions] until each setting screen is closed.

    after success in installing the settings i can ping the copier see it via the web monitor device and everything seems ok untill i send a print job then i get a single beep.

    NB: paper settings are all ok but i just cant get the print job and no error but just a single beep . what could be the problem
  • HP:guy
    Trusted Tech

    250+ Posts
    • Feb 2013
    • 280

    #2
    Re: canon ir 2025 not printing

    Make sure you are using the UFR driver.

    Comment

    • margic brian
      Technician
      • Jul 2012
      • 97

      #3
      Re: canon ir 2025 not printing

      Originally posted by HP:guy
      Make sure you are using the UFR driver.
      its the one am using

      Comment

      • DAG COPIERS & COMPUTERS
        Senior Tech

        500+ Posts
        • Oct 2010
        • 860

        #4
        Re: canon ir 2025 not printing

        Try to print from your laptop using a crossover cable and see if the machine prints. Is it a work group or domain network? Are you using DHCP or Static IP addressing? try using the latter. Are you using a HUB or SWITCH to connect the nodes? Try a network switch, its more intelligent than a hub.
        Beware: Our market here is full of counterfeit products, I wouldn't be surprised if the LAN cable you are using doesn't work; you could try another cable from a different source, I had that nasty experience.

        Comment

        • supertype
          Technician
          • Sep 2012
          • 31

          #5
          Re: canon ir 2025 not printing

          i agree with the above, can you ping it, RUI it? Check for IP restrictions in the settings Especially if this is a refurbish

          Comment

          • margic brian
            Technician
            • Jul 2012
            • 97

            #6
            Re: canon ir 2025 not printing

            i finally got round the problem i had to change the printer board and what was preventing me from doing this is i felt the copier was brand new but i discovered i just had to do it but any way thanks for your replys

            Comment

            • clausenro
              Technician
              • Jan 2018
              • 15

              #7
              Re: canon ir 2025 not printing

              Thank you for the answer too,same problem and same solution also.

              Comment

              • ko moe

                #8
                Re: canon ir 2025 not printing

                Please help me,
                I can not print my IR2025 from pc with network (all IP configuration is working).
                Printing via USB is ok.
                I can ping to IR from cmd in pc.
                let me know about difference between ir2015 firmware and ir2015n firmware.
                Some of my friends advice me to re-insatl new firmware (2025n).
                Thanks you for reading.

                Comment

                • Phil B.
                  Field Supervisor

                  10,000+ Posts
                  • Jul 2016
                  • 22804

                  #9
                  Re: canon ir 2025 not printing

                  Originally posted by ko moe
                  Please help me,
                  I can not print my IR2025 from pc with network (all IP configuration is working).
                  Printing via USB is ok.
                  I can ping to IR from cmd in pc.
                  let me know about difference between ir2015 firmware and ir2015n firmware.
                  Some of my friends advice me to re-insatl new firmware (2025n).
                  Thanks you for reading.
                  N stands for NETWORK.... if you dont have that driver might be the problem...

                  things is.... you didn't mention ANY network setting

                  how can we see whats wrong?

                  Comment

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