Hello Sirs, we just installed/configured Equitrac 5 on 1 of our client, license already activated and printing is already tracked by the system. But the communication between the embedded device and the CAS could'nt establish. Any Ideas?
Equitrac 5 Configuration on Ricoh MP 2852
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Originally posted by fritzyas:398000Hello Sirs, we just installed/configured Equitrac 5 on 1 of our client, license already activated and printing is already tracked by the system. But the communication between the embedded device and the CAS could'nt establish. Any Ideas?
What version of PCC and Remote Administrator is installed on the device?
You say printing is being tracked does that mean the device has been registered with the CAS server? If so has the embedded device been registered to the correct physical device? -
Re: Equitrac 5 Configuration on Ricoh MP 2852
Going to need a bit more information here !
What version of PCC and Remote Administrator is installed on the device?
You say printing is being tracked does that mean the device has been registered with the CAS server? If so has the embedded device been registered to the correct physical device?Comment
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