Scanning to a windows 7 PC. The scans folder is shared out to two other clients with the user Everyone with share and ntfs permissions with full control. New docs that come in have a lock showing in the PDF icon. Also when looking at the permissions of this file the username everyone is missing. One client can open the file, the other cannot. Adobe acrobat with open and show an error access denied. On the scan folder settings it shows the user everyone applies to all subfolders and files with all permissions enabled. If I set all child permission to the inheritable permissions of this object it will fix the files and remove the lock symbol. This does not fix it for new scans though. New scans with have the lock.
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Re: Permissions issue
let me see if i get the problem. you have created a folder in one win7 pc and share this folder in the network, so any pc can see this folder and the files right ?
do you share the folder to everyone but wiht writting and reading permissions ? check that or go to properties, share, advanced share and check all the boxes.
if that won't work, can't you create a folder for each user ? -
Re: Permissions issue
Turn off password protected sharing......................Mystic Crystal RevelationsComment
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Everyone has full control. Problem is new file shows up with user everyone missing even though inheritance is set from the parent folder. Password protected Sharing is already off.
Also tried starting over with a new folder did not help.
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Re: Permissions issue
If the file is visible across the network, then it's a sharing setting you're missing somewhere.
Have you checked under the "security" button in the properties dialog box that "everyone" is listed with full permissions? It's possible to share with "everyone" under 'advanced sharing', and still not have full access over the network until the settings are made under the "security" buttonComment
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Yes it is set. Every permission possible is set. I have even checked effective permissions against the built in user. This is not my first rodeo. I connect copiers all day long almost every day. I am the guy that they everyone else comes too when they can't get this stuff to work. Not trying to to brag or anything like that but my failure rate is getting this stuff to work is literally 2 or 3 out of a 500. I know there is something and it may be simple and I am missing it. Thanks for any help. Any suggestion whether its standard stuff or not I will appreciate but the standard stuff probably isn't the problem.
Here is more info if it helps:
KM bizhub c224 was setup with smb scan but then had total fail. I tried ever trick I had to make it work. I could scan direct with cat 5 cable to my laptop but strangely only if I set copier to NTML v2 otherwise I get login error. Customers PC nothing. So I went with anonymous FTP scan to the same folder.
Also setup a new folder from scratch but the same issue with the user everyone not being applied to new scans even though the parent folder is configured to apply permissions to all sub folders and files. Instead a lock icon shows up on the PDF icon. So yes it does not have the correct permissions. The problem is the file is not being set with proper permission as it is supposed to receive from its parent folder. Almost seems like something intervenes and strips the user everyone out.
Also this is not a domain environment. This one computer they use as a "server" as they call it and is where the scans need to go.
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Re: Permissions issue
With most systems that I have worked on, Everyone is a group not a user. When someone sends a file to that folder, the owner of the file is the login used by the person who placed the file there. Folder permissions and file permissions are not the same. Folder permissions apply to the folder and not the contents of the folder. Either have someone with administrator rights change the access rights of the file(s). Open "Properties" for the folder. Click on the "Security" tab. Click the "Advanced" button.
In the "Advanced Security Settings" for the folder, check that the Owner is everyone. If not, change it. Check the box "Replace all child permission entries with inheritable permission entries". Apply changes.Comment
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Yesterday I already tried setting "everyone" as the owner and the replace with inheritable permissions.
As I said everyone is set full control for share (folder) and NTFS permissions.
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Have you looked to see what credentials the MFP is using to access the share? Even with password protection off, you'd still want to have some kind of user credential to pass along, if for no other reason than to give some kind of ownership.
Just use the credentials for the active account on the computer itself and see if you get any difference.
--sent from my BlackBerry using the Android appComment
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Re: Permissions issue
Are you using a specific software to scan? This sounds like the source of your problem--one with the software, not a windows permission problem. Are you scanning, and then moving the file? Sorry if these questions are already answered--I don't know anything about KM, so maybe the answer is obvious to KM techs.Comment
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I used FTP Utility on the PC side. It is a lightweight utility that is provided by KM and has been around for years. Most KM tech are familiar withnit. Never seen this setup cause this. Though it does seem like something else it stripping the "everyone" from the new file and adding the lock on the icon. I can fix it and the lock goes away for all new files but if happens again with a new scan.
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Re: Permissions issue
Can you "fix" a file, and then resend it using the ftp utility? If nothing goes wrong there, then you'd probably know for sure that the machine itself (the software it uses to create the pdf) is the problem. Also you might see if you can scan to another format and see if the same thing happens.Comment
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I will try to see if I can maybe put a ftp client on one of the other computers and send to the ftp utility.
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Re: Permissions issue
Give IIS a try instead of the KM FTP Utility as IIS is native to Windows and should play nice with your permissions.
NTLM is short for NT Login Manager and the different version are for the different version of the login manager:
v1. For Windows XP and down
v2. For Windows 2003 AD and higher, including Windows7
v1 and v2. Allows authentication between both version of NTLM
Now typically I would setup scan to FTP unless there was a specific need for it. In this case, I would definately be moving to Scan to SMB, creating a user on the local PC for the copier to use and pushing files that way. Don't forget to set the account to never expire.
As stated before, Everyone is a Security Group and not a user and you should be able to see that you can remove the Everyone security principal from indvidual files manually anyway.
Don't forget that FTP running on anonymous is extremely dangerous as it opens up the computer to give up information with no challenge to a potential threat at all. Stick with SMB as it is a lot more secure and doesn't require extra software to run.Please don't ask me for firmware or service manuals as refusal often offends.Comment
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