Remote Desktop Printing to Windows 7 Pro

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  • ApeosMan
    Trusted Tech

    Site Contributor
    100+ Posts
    • Nov 2009
    • 183

    #1

    Remote Desktop Printing to Windows 7 Pro

    Hi,

    I have a customer that uses windows 8 pro locally but remotes into a windows 7 pro PC via a remote desktop session. When the printer is being pushed up to the windows 7 remote session it doesn't hold onto the default settings. Is there anyway to have the default settings pushed up with the printer to the remote session?

    Thank you.
  • tankmurdock
    Technician
    • Apr 2014
    • 13

    #2
    Re: Remote Desktop Printing to Windows 7 Pro

    That is something the IT support will have to address. I am pretty certain that the user has a Remote Desktop profile in AD and there is permissions that are passed along with it, sounds to me like their profile needs Print Operator or Print Admin rights assigned to the remote profile being used in the Windows 7 session they use.

    Hope this is helpful

    Comment

    • TheOwl
      Service Manager

      Site Contributor
      1,000+ Posts
      • Nov 2008
      • 1732

      #3
      Re: Remote Desktop Printing to Windows 7 Pro

      This is a standard issue of RDP Printer Redirection and the only real way of fixing it is to install the print queue locally on the Windows 7 box, but this might not be possible if the Windows 7 box is outside of their own network.

      If it is outside the network, but the site where the RDP connection is made from has a static IP address, or DynDNS, you could port forward 9100 to the printer.
      Please don't ask me for firmware or service manuals as refusal often offends.

      Comment

      • ApeosMan
        Trusted Tech

        Site Contributor
        100+ Posts
        • Nov 2009
        • 183

        #4
        Re: Remote Desktop Printing to Windows 7 Pro

        Thanks guys.


        I think I'll have to make a customised print driver with all the defaults set in the config file, so the defaults will be pushed up to the remote session via the driver files. I'm trying to persude them to transfer their files to print back to the local PC, becuase as you can image the spool file will blow out to a massive size which you don't want with remote printing.

        I know there are some third party programs that can help out with these issues but they're usually for a server based OS and cost too much money.

        Thanks.

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