Xerox WC7830 - Missing image during printing?

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  • duroo72
    Technician
    • Nov 2009
    • 30

    #1

    Xerox WC7830 - Missing image during printing?

    Hi All,

    We have a newly installed Xerox WC7830 and the user has reported the following:

    "When printing an image it looks like its starting to print but dosent finish - only a strip at the top prints................."

    Anybody have any ideas? this is my first Xerox installation and am thinking driver issue they currently have the PCL6 WHQL driver.

    Thanks in advance!
    A+,Network+,Pdi+,Cdia+,MCSE,Konica Minolta Outward Associate
  • Flash
    Trusted Tech

    250+ Posts
    • May 2007
    • 378

    #2
    Re: Xerox WC7830 - Missing image during printing?

    Try the postscript driver especially if they print a lot of pdf's.

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    • duroo72
      Technician
      • Nov 2009
      • 30

      #3
      Re: Xerox WC7830 - Missing image during printing?

      Thanks Terramobil - I did try all different flavours of driver but still wouldn't work, Xerox technical washed their hands of it blaming AutoCAD!!!!
      A+,Network+,Pdi+,Cdia+,MCSE,Konica Minolta Outward Associate

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