Canon IRC2220i Error E000020-00B0

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  • thejack
    Technician
    • Jan 2011
    • 35

    #1

    Canon IRC2220i Error E000020-00B0

    Dear Sir,
    i have canon Image Runner Advance 2220i. copier show Error E000020-0B00 ?
    Please any body tell me detail off this error. i am Toshiba tech i don't have mach experience of canon .

    Advance Thanks,

    Best Regards,
  • hsrmms
    Technician

    50+ Posts
    • Dec 2014
    • 69

    #2
    Re: Canon IRC2220i Error E000020-00B0

    Originally posted by thejack
    Dear Sir,
    i have canon Image Runner Advance 2220i. copier show Error E000020-0B00 ?
    Please any body tell me detail off this error. i am Toshiba tech i don't have mach experience of canon .

    Advance Thanks,

    Best Regards,
    You need to replace Yellow drum.

    Comment

    • thejack
      Technician
      • Jan 2011
      • 35

      #3
      Re: Canon IRC2220i Error E000020-00B0

      But Dear Friend all Drums is New.

      Comment

      • hsrmms
        Technician

        50+ Posts
        • Dec 2014
        • 69

        #4
        Re: Canon IRC2220i Error E000020-00B0

        Originally posted by thejack
        But Dear Friend all Drums is New.
        This kind of error show when ATR Sensor (Y) error or toner supply error. to solved you need to change the yellow drum even if it's new.

        Comment

        • teckat
          Field Supervisor

          Site Contributor
          10,000+ Posts
          • Jan 2010
          • 16083

          #5
          Re: Canon IRC2220i Error E000020-00B0

          Originally posted by thejack
          But Dear Friend all Drums is New.

          Did You do this procedure below after replacing YELLOW DRUM -

          When installing a new drum or developer assembly you need to run "ITB-Drum" under user setting.
          This user mode will not display until you enable it under service mode.

          Enable user mode "ITB-Drum" and run user mode.

          Here is how you enable the user mode; go into service mode copier / option / display-sw / itb-dsp set to a 1.

          To run the user mode go into setting and registration / adjust maintenance / itb-drum.


          E020 00B0
          ATR Sensor (Y) error or toner supply error
          Detection T/D ratio detected by the ATR Sensor (Y) (UN39) is equal to or
          higher than the specified value (high density)

          1. Check if the Drum Unit (Y) is installed.
          2. Check the Drum Unit Relay PCB (Y) (UN26)
          3. Check the Drum Unit Memory PCB (Y) (UN30)
          4. Check the harness/connector between the DC Controller PCB
          (UN09/ J25) and the Drum Unit Relay PCB (Y) (UN26).
          5. Replace the Drum Unit (Y).
          6. Replace the DC Controller PCB (UN09)
          **Knowledge is time consuming, exhausting and costly for a trained Tech.**

          Comment

          • hidius
            Trusted Tech

            100+ Posts
            • Jun 2015
            • 128

            #6
            Re: Canon IRC2220i Error E000020-00B0

            if you put the old yellow drum in and it works fine .. try another ITB

            Comment

            • thejack
              Technician
              • Jan 2011
              • 35

              #7
              Re: Canon IRC2220i Error E000020-00B0

              Friends whats is Canon Recommended New Drum Installation Procedure.

              If I install new yellow Drum only Drum Unite Replaced. or some Thing more Required like Resetting?

              Comment

              • teckat
                Field Supervisor

                Site Contributor
                10,000+ Posts
                • Jan 2010
                • 16083

                #8
                Re: Canon IRC2220i Error E000020-00B0

                Originally posted by thejack
                Friends whats is Canon Recommended New Drum Installation Procedure.

                If I install new yellow Drum only Drum Unite Replaced. or some Thing more Required like Resetting?
                --------------------------------------------------------

                When installing a New Drum or Developer or ITB assembly on this series> you need to run "ITB-Drum" under user setting.
                This user mode will not display until you enable it under service mode.

                Enable user mode "ITB-Drum" and run user mode.

                Here is how you enable the user mode; go into service mode copier / option / display-sw / itb-dsp set to a 1.

                To run the user mode go into setting and registration / adjust maintenance / itb-drum.
                **Knowledge is time consuming, exhausting and costly for a trained Tech.**

                Comment

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