[Error Code] IRC 3380 E990

[Joek1966]

Hi all, one of my techs replaced the drums and ITB cleaner and is now getting an E990 error. Has to with bk lock lever, sensor blocked. Anyone seen this? Any help much appreciated.

[Tricky]

Re: IRC 3380 E990

see pdf as a guide, not the best job in the world, Despite what the pdf says its more likely that ps12 is covered with toner and needs to be cleaned rather that the rack repositioned.E009-0000.pdf

[Joek1966]

Re: IRC 3380 E990

Thanks for the reply Skynet. I found the same article on Knowledge Base and sent it to the tech.

[teckat]

Re: IRC 3380 E990

Thanks for the reply Skynet. I found the same article on Knowledge Base and sent it to the tech.

First*
Tell teck to get a long straw & fix to copier type vaccum & blow out sensor ps12.

If doesn't work then follow pub

[Canuck]

Re: IRC 3380 E990

I have a piece of surgical tube that goes on the end of nozzle for my vacuum. I never blow toner off a sensor...it just goes somewhere else..usually to 3 other sensors

[teckat]

Re: IRC 3380 E990

I have a piece of surgical tube that goes on the end of nozzle for my vacuum. I never blow toner off a sensor...it just goes somewhere else..usually to 3 other sensors

Thanks for reminder, I meant to say vaccum cleaner.
Fixed Thought /-