incorrect paper size canon ir 2000

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  • techstar
    Junior Member
    • Aug 2015
    • 7

    #1

    incorrect paper size canon ir 2000

    Good Day Everyone

    i have a very odd problem on a old machine canon ir 2000,it will copy fine one day then the next will spit 2 pages out on A4 with both trays and say incorrect paper size but works fine on A4R,most of the spares have reached they life span i have checked sm and checked paper size sensors but still no luck???
  • hidius
    Trusted Tech

    100+ Posts
    • Jun 2015
    • 128

    #2
    Re: incorrect paper size canon ir 2000

    try cleaning the sticky glue from the paper pickup solenoid

    Comment

    • techstar
      Junior Member
      • Aug 2015
      • 7

      #3
      Re: incorrect paper size canon ir 2000

      thanks will give it a try

      Comment

      • techstar
        Junior Member
        • Aug 2015
        • 7

        #4
        Re: incorrect paper size canon ir 2000

        Originally posted by hidius
        try cleaning the sticky glue from the paper pickup solenoid
        Thank you managed to find the board is a problem unfortunately contacted canon nv they have told me they is not much spares readily available anymore for this particular machine best for upgrade ,i agree on this, i hope the customer has no sentimental value for this machine

        Comment

        • _SuabE_
          Service Manager

          100+ Posts
          • Jan 2008
          • 108

          #5
          Re: incorrect paper size canon ir 2000

          Originally posted by techstar
          Thank you managed to find the board is a problem unfortunately contacted canon nv they have told me they is not much spares readily available anymore for this particular machine best for upgrade ,i agree on this, i hope the customer has no sentimental value for this machine

          I know this machine very well, it is only the sensor flag of the vertical path that does not return to its home position, Never a board problem, i used to fixed this "incorrect paper size" message couple of times especially for IR1600/2000, Canon will surely recommend to rubbish this machine because it is already discontinued products.

          Cheers
          sigpic
          Senior Technician Specialist
          A+; Network+
          Copier Brand handled: Canon, Lanier, Konica Minolta, Sharp, Ricoh, Kyocera Mita, Nashuatech, Ollivetti, Toshiba
          Printer Handled: Canon, HP, Epson, Brother, Samsung
          Duplicators: Risograph, Duplo

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