3325i wont copy checks

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  • kei9tha
    Technician

    50+ Posts
    • Feb 2014
    • 88

    #1

    3325i wont copy checks

    just installed this machine and it wont copy checks. these are high security checks and when you copy for your records it just prints out a black unreadable page. is there a way to turn off that feature that makes the black pages? thanks.
  • teckat
    Field Supervisor

    Site Contributor
    10,000+ Posts
    • Jan 2010
    • 16083

    #2
    Re: 3325i wont copy checks

    Originally posted by kei9tha
    just installed this machine and it wont copy checks. these are high security checks and when you copy for your records it just prints out a black unreadable page. is there a way to turn off that feature that makes the black pages? thanks.
    \\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\ \\\\\\\\\\\\\\\\\\\\\\\\\\\\\
    NO !!!!!----This machine includes a function for aiding in the prevention of counterfeit documents. If you are
    copying documents that resemble paper money closely, you may be unable to get an appropriate
    image.


    Do your checks have a bank foil seal or hologram imprint/ holographic foil._?
    This is prevention of bank fraud / manipulate checks .

    Did u try a resize copy in Black & White (no color)
    imageRUNNER ADVANCE C3325i

    Secure your confidential information

    Standard and optional features for device, network and document security enable compliance with the highest levels of security standards.
    Secure printing and secure erasing of jobs on the Hard Disc Drive help keep your information protected
    **Knowledge is time consuming, exhausting and costly for a trained Tech.**

    Comment

    • kei9tha
      Technician

      50+ Posts
      • Feb 2014
      • 88

      #3
      Re: 3325i wont copy checks

      Yes I have tried resizing and messing with different options for the copy. The best I get is a barley readable print. Thanks

      Comment

      • teckat
        Field Supervisor

        Site Contributor
        10,000+ Posts
        • Jan 2010
        • 16083

        #4
        Re: 3325i wont copy checks

        Originally posted by terramobil
        You can try to scan the checks (or money) and then print it out. It works with almost all machines.


        not with Bank Security Checks that have a foil seal on this advanced series
        **Knowledge is time consuming, exhausting and costly for a trained Tech.**

        Comment

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