Error Code E000021-0220 on Canon IRA C2020

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  • doug
    Trusted Tech

    100+ Posts
    • Dec 2011
    • 198

    #1

    Error Code E000021-0220 on Canon IRA C2020

    Hi guys, any help for an E000021-0220 code on a Canon IRA C2020?
    Thanking you in advance.
    Doug
  • mosey1100
    Trusted Tech

    100+ Posts
    • Mar 2009
    • 143

    #2
    Re: Error Code E000021-0220 on Canon IRA C2020

    Originally posted by doug
    Hi guys, any help for an E000021-0220 code on a Canon IRA C2020?
    Thanking you in advance.
    Doug
    E021 0220

    Developing screw rotation detection


    The difference between the maximum and the minimum of
    detected inductance sampling values is equal to or lower
    than 0.5V.


    Remedy - Possible cause: The screw is not rotating due to failure in
    the coupling between the main body and the Developing
    Assembly, or the value of ATR Sensor (C)(UN41) failed to
    be read due to an electrical trouble.


    1. Remove the Drum Unit (C) and check no damage.
    (Replace the Drum Unit (C) if defective)

    2. Lift the pressure lever after the Drum Unit (C) is pushed
    all the way in.

    3.Check failure of the harness between the Drum Unit (C)
    and the DC Controller PCB (UN09/J25) (trapped cable,
    open circuit, connector disconnection)

    4.Check the Drum Unit Relay PCB (C) (UN28) (Soil/
    deformation/ damage)

    5.Check the Drum Unit Memory PCB (C) (UN32) (Soil/
    damage)

    6.Replace the Drum Unit (C).

    7. Replace the DC Controller PCB (UN09).

    8. Replace the Main Drive Unit

    You might need rail assembly FM3-8110-010 for Cyan.

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