E 000005-0101-05 on C6011

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  • strprt
    • Jun 2025

    #1

    [Error Code] E 000005-0101-05 on C6011

    Hello everyone!

    Could anybody tells me what does it mean this error code: E 000005-0101-05?
    Can I fix it or at least to try something until the service man will come?
    I have a Canon C6011 printer.
    I have an important task to fulfill and it is an urgent matter.

    I am grateful for any help you could provide!
  • teckat
    Field Supervisor

    Site Contributor
    10,000+ Posts
    • Jan 2010
    • 16083

    #2
    Re: E 000005-0101-05 on C6011

    Originally posted by strprt
    Hello everyone!

    Could anybody tells me what does it mean this error code: E 000005-0101-05?
    Can I fix it or at least to try something until the service man will come?
    I have a Canon C6011 printer.
    I have an important task to fulfill and it is an urgent matter.

    I am grateful for any help you could provide!
    =====================================
    E 000005-0101-05/ 05 is location area=Printer Area
    ------------------------------------------------
    E005
    = Fixing web error
    0x01 Error: no fixing web
    1. Check the fixing web level. => Replace the fixing web if necessary.
    2. Check the position of paper level sensor arm. -> Place it in
    a correct position.
    x=
    1
    : Primary fixing Web
    2: Secondary fixing Web


    wait for service/ unless u know how to remove FIX UNIT to check web

    error must also be cleared in service mode> after inspection or replacement

    COPIER> FUNCTION> CLEAR
    COPIER> FUNCTION> PART-CHK
    ERR = Clear of error code
    1) Select the item, and then press OK key.
    2) Turn OFF/ON the main power switch


    Key Operators are usually trained on this model/series on how to replace the WEBS / preventing down time .
    **Knowledge is time consuming, exhausting and costly for a trained Tech.**

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