Canon IR3245 Finisher S1

[skibum]

I have a customer having pages that are not in order and not aligned. Example; 2 page original and you are making 2 sets (collate). The machine prints the first set ok and the 2nd set first page printed comes out of the finisher and the finisher should move each page of the second set to rear of finisher for the offset of the 2nd set. The 1st page of the 2nd set, 2 exit rollers drop down after the paper delivers and the rollers move to rear of copier to offset, but the paper (did not move to rear) stayed on top of the 1st set. The 2nd page of the 2nd set then comes out and pushes the previous printed page out of the finisher. If you did a larger job, the finished set are all misaligned and some pages are out of order, and finished pages will fall to the ground. Prints are overlapping and not close to being stacked.

Any help would be much appreciated! Thanks in advance.

[mosey1100]

Re: Canon IR3245 Finisher S1

I have a customer having pages that are not in order and not aligned. Example; 2 page original and you are making 2 sets (collate). The machine prints the first set ok and the 2nd set first page printed comes out of the finisher and the finisher should move each page of the second set to rear of finisher for the offset of the 2nd set. The 1st page of the 2nd set, 2 exit rollers drop down after the paper delivers and the rollers move to rear of copier to offset, but the paper (did not move to rear) stayed on top of the 1st set. The 2nd page of the 2nd set then comes out and pushes the previous printed page out of the finisher. If you did a larger job, the finished set are all misaligned and some pages are out of order, and finished pages will fall to the ground. Prints are overlapping and not close to being stacked.

Any help would be much appreciated! Thanks in advance.

You could try this.