Canon irc5030 not adding toner

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  • tomcatt
    Technician

    50+ Posts
    • Jul 2010
    • 91

    #1

    Canon irc5030 not adding toner

    Customer recently replaced toner and now the black toner is not being added to the developer assembly.Not sure if anyone has encountered this before
  • zoraldinho
    teacher-guide-expert-guru

    Site Contributor
    2,500+ Posts
    • Mar 2008
    • 4999

    #2
    Re: Canon irc5030 not adding toner

    did you inspect the machine? What have you done so far?
    If it ain't broke, don't fix it
    A picture is worth a thousand words

    Comment

    • tomcatt
      Technician

      50+ Posts
      • Jul 2010
      • 91

      #3
      Re: Canon irc5030 not adding toner

      Originally posted by zoraldinho
      did you inspect the machine? What have you done so far?
      I have not done much yet. Next i will remove black toner and inspect toner add assembly.just thought i would get some ideas

      Comment

      • vigour
        Service Manager

        1,000+ Posts
        • Aug 2010
        • 1038

        #4
        Re: Canon irc5030 not adding toner

        most likely you need to change your black hopper. Have fun

        Comment

        • tomcatt
          Technician

          50+ Posts
          • Jul 2010
          • 91

          #5
          Re: Canon irc5030 not adding toner

          I thought so.I do have a parts machine to use......

          Comment

          • Tricky
            Field Supervisor

            Site Contributor
            2,500+ Posts
            • Apr 2009
            • 2621

            #6
            Re: Canon irc5030 not adding toner

            The sliding part under the hopper can sieze and block supply to the developer.

            Capture.JPG

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            • Canuck
              Tech Specialist

              1,000+ Posts
              • Nov 2007
              • 1713

              #7
              Re: Canon irc5030 not adding toner

              Make sure they didn't jam in a 5045 toner cartridge. Are you sure it is a toner supply issue and not something else? If the patch shutter linkage breaks or dev prop gear or coupling breaks your can have density issues

              Comment

              • zox-zg
                Junior Member
                • Oct 2015
                • 9

                #8
                Re: Canon irc5030 not adding toner

                Take out add assembly. My coustomer hed something like this.
                tey change toner bat one pice of plastic broke and fell in and block the toner.

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